Top Tech Jobs & Startup Jobs in NYC, NY

The Customer Success Representative will provide software support, troubleshoot issues, communicate with clients, and enhance customer experience at Pontera.

Own strategy, roadmap, and execution for News & Hyperlocal CRM across email, push, SMS, and in-product surfaces. Drive experiments, editorial campaigns, personalization, segmentation, and A/B tests; partner with Editorial, Data Science, MarTech Engineering, and CRM Operations to improve engagement, retention, and revenue.

Sales Development Representatives generate new leads for the Account Executive team by engaging real estate businesses through multi-channel outreach, qualifying leads, and booking meetings.

Partner with product and technology teams to define and prioritize backlog, write and validate user stories with acceptance criteria, test and sign off changes, conduct user training, and translate product strategy into usable system enhancements for financial management applications.

Act as a Customer Support expert by sharing insights on software vendors, guiding procurement evaluations, and advising on product strategy.

Manage day-to-day accounting operations, oversee month-end and year-end close processes, ensure compliance with GAAP, and assist in forecasting and budgeting.

The Sr. GCP Cloud Data Architect will lead the design and implementation of a cloud-native data platform, focusing on data architecture, cloud migration, governance, and AI initiatives to optimize FreshDirect's operations.

The Accounting Manager will oversee general ledger accounting, prepare financial statements, assist with audits, and implement accounting policies and procedures.

Own investor onboarding and day-to-day investor communications, administer investment lifecycle events, coordinate payments and compliance, document SOPs, manage interim tooling (Notion/Airtable/HubSpot), and support CRM/automation buildouts using AI tools.

Lead complex enterprise customer implementations, manage relationships, oversee data migrations, and navigate operational challenges, driving successful outcomes at Trayd.