Top Tech Jobs & Startup Jobs in NYC, NY

As a Pre-Sales Solutions Engineer, you will drive technical pre-sales engagements, architect custom solutions, and guide customers on API integration and deployment strategies, enhancing their experience with Voice AI technologies.

Manage LTX’s B2B events portfolio, including conferences, sponsorships, meetups, and networking programs. Evaluate event opportunities, maintain scoring and tiering models, manage budgets, contracts, vendors, creative production, logistics, and attendee coordination. Lead event execution from planning through post-event reporting while ensuring alignment with brand standards, sales goals, and business priorities.

Lead the architecture, operation, and reliability of Cisco ThousandEyes’ FedRAMP-compliant AWS GovCloud platform. Build resilient cloud-native services using infrastructure as code, maintain high availability and security for high-volume data streams, automate compliance controls and auditing, and optimize multi-region infrastructure. Collaborate with engineering and security teams, lead technical initiatives, address operational risks, and establish engineering standards for regulated environments.

Build Spade’s enterprise outbound sales motion from the ground up. Research named bank and fintech accounts, create tailored email and LinkedIn sequences, handle objections, book qualified meetings, maintain CRM accuracy, report pipeline metrics, and manage conference and dinner outreach. The role requires independent BDR experience, strong writing, enterprise prospecting ability, event-based pipeline generation, and proficiency with Salesforce or HubSpot and outbound sales tools.

Build and deploy AI agents for commercial insurers, from custom demos and customer-site bootcamps through production adoption and expansion. Lead technical discussions with underwriters and actuaries, train customer teams, validate agent outputs, create reusable solutions, and share field insights with Product. The role combines production Python engineering, customer-facing solution design, implementation ownership, and technical sales support.

Owns Healthee’s field marketing strategy and execution across trade shows, conferences, hosted events, client activations, and job fairs. Responsibilities include managing event calendars, budgets, vendors, logistics, onsite execution, sales partnerships, attendance and pipeline goals, ROI measurement, and post-event follow-up. The role also develops event materials with Creative and Brand teams, gathers market insights, and improves event formats and performance. Regular travel is required.

Deploy and integrate PagerDuty’s SRE Agent into strategic customer production environments, connecting infrastructure-as-code, GitOps, CI/CD, observability, and incident-management systems. Build reusable agent tools, connectors, evaluation pipelines, and safety guardrails; run customer pilots; resolve adoption blockers; contribute production code to the core product; and shape technical roadmaps. The role combines staff-level software engineering, production LLM and agent-system development, technical consulting, customer engagement, and frequent travel.

Respond to customer inquiries, troubleshoot platform and integration issues, resolve bugs, provide user training, and improve product adoption. Collaborate with implementation, customer success, product, and engineering teams to escalate issues and identify support trends. Manage ticketing and knowledge infrastructure while contributing to future support-team hiring and onboarding.

Build and improve Kensho’s ML platform, tooling, infrastructure, and workflows. The role supports ML engineers by developing scalable, auditable processes for model fine-tuning, reinforcement learning, LLM and agent evaluation, and production observability. Responsibilities include integrating open-source solutions, debugging distributed systems, monitoring model and agent performance, and promoting engineering best practices across teams. The position requires collaboration across ML, infrastructure, SRE, and security teams.

Provide frontline member support through phone, chat, and email. Explain healthcare benefits and claims, guide members toward quality care, resolve complex issues, de-escalate concerns, collaborate across departments, escalate feedback, follow evolving procedures, and protect member privacy under HIPAA and data security requirements.