Top Tech Jobs & Startup Jobs in NYC, NY

Happiness Engineers at Automattic provide customer support through email and live chat, advocate for customers, and help improve the customer experience. They are self-starters with customer service experience and WordPress knowledge, contributing to operational efficiencies and new initiatives.

Own end-to-end product areas for an AI-driven field-sales platform: define strategy, discover customer needs (including onsite field research), ship and iterate features across integrations, data ingestion, and proactive agents, and raise AI quality (accuracy, attribution, latency, trust) to drive adoption and revenue.

The Founding Growth Lead will develop and execute growth strategies, manage user acquisition and retention, and design gamification features for a new trading app, Alpha.

The Sales Strategy and Operations Manager designs and executes sales compensation plans, manages sales forecasting processes, and builds performance analytics to support sales teams and organizational goals.

Own and grow a portfolio of 50-60 employer accounts, drive retention, adoption, and expansion, run business reviews with HR stakeholders, support onboarding, build success plans, surface client feedback to product and ops, and collaborate on engagement and expansion strategies.

The Post Closing Manager leads a team in auditing and reviewing closed mortgage loan files, ensuring compliance and quality within regulatory guidelines. Responsibilities include team management, process improvement, and overseeing investor relations.

The role involves managing z/OS installations, performing system management tasks, handling software issues, and supporting disaster recovery processes. It also includes mentoring team members and optimizing mainframe performance.

The Principal Consulting Engineer will design, deploy, and optimize VMware Cloud Foundation automation solutions, ensuring they meet customer requirements while leading engagements and providing technical expertise.

The Principal Consulting Engineer designs, deploys, and optimizes private cloud infrastructures, ensuring solutions meet customer approval and providing technical leadership.

Own end-to-end data migrations for new customers: audit, clean, map, transform, import and validate legacy data using Rubie, SQL, JavaScript/Python and Excel. Build reusable mapping templates and documentation, work directly with customers and engineers, support post-go-live data issues, improve migration tooling, and track migration status in Planhat.

Lead and grow a full-stack engineering team to deliver fundraising-focused frontend features. Hands-on manager who ships code, reviews PRs, shapes architecture, improves engineering practices, mentors engineers, and ensures product quality, performance, security, and accessibility while aligning frontend strategy with company objectives.

Report to the CEO to drive company-wide alignment and scale: set KPIs, manage investor relations, systematize processes, support P&L and budget, lead strategic initiatives end-to-end, build analytics/dashboards, partner with HR on hiring and org design, run executive and board meetings, and act as point person for company-wide projects and communications.