Top Tech Jobs & Startup Jobs in NYC, NY

Serve as a trusted advisor for enterprise customers to drive adoption, retention, and growth. Manage onboarding, troubleshoot issues, triage and escalate technical problems, deliver training, monitor usage, and collaborate with sales, product, and engineering to improve customer outcomes and onboarding processes.

Lead configuration, testing, release management, and maintenance of Workday Integrations and Extend. Translate business requirements into Workday solutions, build reports and dashboards, drive process improvements, maintain documentation and training materials, handle tickets and feature release testing, and collaborate cross-functionally to optimize People systems and employee experience.

Lead full‑stack development of cloud-based web applications, designing and implementing front-end and back-end components, CI/CD pipelines, and infrastructure (Terraform/AKS). Mentor developers, collaborate with product/design/architects, ensure performance, security (OAuth/JWT), testing, and integration with databases and third‑party services. Provide technical leadership and ownership across project lifecycle and production support.

Provide senior functional support for CAPPS HR/Payroll (PeopleSoft HCM 9.2): lead Fluid UI upgrades, configure PeopleSoft components and AWE, manage FY-end and ACA processing, handle Level 2 incidents with Managed Services, support audits/DR exercises, ensure WCAG 2.1 compliance, and train agency staff.

Provide advanced functional support for PeopleSoft CAPPS HR/Payroll modules (TAM/CG, OnBoarding, ePM). Configure systems and security, support integrations, create FDDs, perform UAT/regression testing, maintain reporting/dashboards, deliver Level 2 service desk support, and ensure WCAG 2.1 and NIST/ITIL compliance across the CAPPS program.

Serve as a technical trusted advisor to prospective and existing customers: run discovery, design tailored data security solutions, lead demos/POCs/workshops, guide deployment and integrations, and collaborate with Sales, Product, and Engineering to drive adoption and product feedback.

Provide advanced Tier-2 support for QAD ERP across functional and technical streams, resolving complex issues, mentoring junior staff, assisting client UAT, performing upgrades/changes, participating in DR/security/compliance activities, documenting runbooks/KBs, and improving processes following ITIL standards.

Lead and grow AI engineering teams owning the AI-Native Intelligence Dashboard and Payments & Monetization. Set technical direction, ship AI-powered features, embed responsible and agentic AI practices, mentor engineering managers, manage cross-team dependencies, and collaborate with product, design, and data to deliver measurable customer impact at scale.

Owner of lifecycle and email marketing for onboarding, activation, feature adoption, retention, and resurrection. Build and optimize automated journeys and ad-hoc campaigns in Iterable and Pardot, run A/B tests, analyze performance with Amplitude/Looker, coordinate cross-functionally, and improve deliverability and segmentation to drive activation and retention for B2C and B2B audiences.

Draft and analyze administrative appeals for denied healthcare insurance claims, review contracts and regulations, collaborate with clinicians and operations, conduct legal research, and support workflow improvements to maximize provider reimbursement.

Serve as the first customer touchpoint: engage inbound leads via phone, text, and email; qualify leads, schedule and validate appointments; document interactions in CRM (Salesforce preferred); maintain accurate records and hand off qualified appointments to the sales team.