Top Tech Jobs & Startup Jobs in NYC, NY

Provide empathetic, efficient customer support across email, SMS, social DMs and phone for orders, activation, billing, and technical troubleshooting. Maintain SLAs, follow workflows and escalate when needed. Contribute feedback, documentation, and knowledge sharing to improve customer experience and team processes.

Own commercial lifecycle of multiple Payments products from discovery through launch, adoption, and ongoing support. Define and prioritize product requirements, partner with engineering on delivery, lead go-to-market and messaging, integrate AI capabilities, engage customers for feedback and adoption, monitor KPIs and financial outcomes, run annual planning, and mentor other product managers. Travel quarterly for customer meetings and events.

Manage pre- and post-award sponsored research lifecycle for psychiatry faculty: prepare and submit complex proposals, manage budgets and subawards, ensure regulatory compliance, produce financial reports, coordinate with SPA/OSRS, close out awards, and serve as liaison to PIs and leadership. Support ARPA-H, DOD, DOE and other federal proposals and troubleshoot fund/profile issues.

Lead migration of legacy COBOL systems to Java-based microservices and develop scalable, secure full-stack solutions on Azure. Build RESTful APIs, optimize performance, ensure DoD cybersecurity compliance, collaborate across teams, document architectures, and participate in Agile ceremonies.

Support Partners and Principals in search execution: manage calendars and scheduling, coordinate domestic and international travel, maintain the Thrive candidate database, process expense reports, and produce client/candidate documents to ensure a white-glove search experience.

Lead U.S. financial operations including month-end close, reporting, AP/AR, payroll accounting, cash management, budgeting, intercompany reconciliations, and compliance. Partner with European finance for consolidated reporting, supervise one finance assistant, and provide ad hoc analysis and treasury support using SAP Business ByDesign and QuickBooks.

As a Senior Network Engineer, you'll design and manage enterprise network and SASE solutions, mentor engineers, and lead network transformation projects.

The Technical Project Manager will drive complex technology projects, ensuring timely delivery through governance, cross-functional leadership, and accountability. Responsibilities include managing project plans, risks, and key reporting with a focus on Agile methodologies and stakeholder communication.

Lead and grow the Account Management team to drive retention, expansion, and satisfaction for mid-market and enterprise customers. Build scalable processes, tooling, and data-driven programs; manage escalations; partner cross-functionally with Sales, Product, and CS to improve outcomes and support growth.

Investigate and resolve complex platform and integration issues, own escalations to Engineering with clear reproduction and impact assessment, coordinate P1 incidents, monitor Datadog and observability signals, document resolution patterns for the knowledge base, and provide overflow support for Delivery Support.