Top Tech Jobs & Startup Jobs in NYC, NY

Lead and grow the Account Management team to drive retention, expansion, and satisfaction for mid-market and enterprise customers. Build scalable processes, tooling, and data-driven programs; manage escalations; partner cross-functionally with Sales, Product, and CS to improve outcomes and support growth.

Investigate and resolve complex platform and integration issues, own escalations to Engineering with clear reproduction and impact assessment, coordinate P1 incidents, monitor Datadog and observability signals, document resolution patterns for the knowledge base, and provide overflow support for Delivery Support.

Drive new business nationwide by sourcing and managing partnerships with body shops, insurers, and dealerships. Present and sell services, onboard new accounts, represent the company at events, and travel extensively (about 50%) during hail season to grow strategic relationships and revenue.

Design and own core Chess.com product experiences (gameplay, puzzles, bots, learning, tournaments). Partner with cross-functional teams to create polished web and mobile interfaces, build interactive prototypes, ensure design-to-code alignment, present design rationale, and proactively propose product improvements to elevate user experience for millions of players.

Remote video editor who transforms raw footage into snappy, high-energy social videos for TikTok, YouTube and other platforms. Adds music, on-screen text, effects, and pacing to maximize viewer engagement; familiarity with current platform trends is a plus.

Lead post-contract partner management for strategic collaborations: own onboarding, cross-functional execution, performance tracking, renewals, and expansion. Negotiate agreements, run business reviews, surface insights to product and GTM teams, and drive measurable partner growth and retention.

The Associate Director, Digital Experience drives user-focused digital experiences, collaborating across teams to enhance enrollment journeys and utilize data-driven insights for product and strategy improvements.

Part-time remote internship supporting project managers: create and update timelines, task lists, do daily time tracking, maintain project documentation, enter data in PM software, assist with contract processing, asset collection, display ads, and giveaway campaign management while learning PM methodologies and analytics.

Lead organic growth and AI visibility strategies, optimizing site structure, schema, and content for search engines and generative AI. Conduct semantic keyword research, manage technical SEO (crawlability, page speed, mobile-first), collaborate with product marketing and content teams, and track organic performance using analytics and AI tracking tools.

Design, build, and maintain end-to-end data ingestion and ETL pipelines for social video intelligence. Collaborate with product and engineering teams to implement features, ensure code quality, lead technical projects, participate in on-call rotation, and mentor junior engineers while advocating best practices.