Top Tech Jobs & Startup Jobs in NYC, NY

Leads the Order Administration team responsible for processing and validating sales orders, managing order pipelines, securing customer documentation, and supporting timely service delivery. Oversees workload allocation, reporting, service-level compliance, team performance, and process improvements while partnering with Sales, Customer Experience, Service Delivery, and other operations teams. The role also drives cross-functional initiatives, resolves service needs, and maintains customer-focused delivery standards.

Own Overjet’s creative vision and flagship AI-generated video and visual content. Develop campaigns from concept through final cut, direct freelance creators and contractors, build creative standards for healthcare AI, and partner with Demand Generation to test performance. Translate customer wins, research, and product launches for multiple audiences while ensuring clinical accuracy, ethical AI use, and compelling storytelling.

Manages relationships with orthopedic practices, surgeons, clinical staff, and patients. Educates patients on surgical planning technology, conducts consultative sales conversations, coordinates patient workflows, schedules CT scans, tracks surgical plans, and maintains documentation in Salesforce. Supports practice onboarding, account growth, patient conversion, reporting, and cross-functional improvements while delivering concierge-level service.

Create conversion-focused email, SMS, landing page, and advertising copy for eCommerce brands. Develop content strategies, calendars, campaigns, and messaging recommendations while using AI tools for research, ideation, drafting, editing, and iteration. Analyze performance data, collaborate with strategists, designers, clients, and account teams, manage multiple priorities, maintain brand standards, and contribute to team learning and client onboarding.

Own post-launch bugs, production issues, and enhancements for AI agents and related products. Investigate root causes across logs, code, conversation data, APIs, authentication, telephony, and integrations; implement and test fixes; support customers directly; guide frontline Support Engineers; and build internal tools that improve investigation and resolution speed.

Leads enterprise-wide global resource management, including resource assignments, capacity planning, demand forecasting, workforce visibility, and resource gap identification. Partners across functions, service lines, and geographies to align talent with client and project needs. Establishes resource management standards, governance, reporting, data quality, and system adoption while influencing senior leaders and managing competing priorities in a global CRO environment.

Owns post-sale outcomes for enterprise customers, including onboarding, adoption, customer health, renewals, escalations, QBRs, and expansion opportunities. Builds relationships across security, IT, legal, HR, procurement, and executive teams. Guides customers on insider risk, data protection, and security initiatives while coordinating cross-functional delivery, maintaining account health records, and ensuring evidence-based renewal readiness.

Curate learning courses and pathways for EMEA customers, translating workforce goals into course mappings and recommendations. Advise Sales and Customer Success teams, manage publisher relationships, identify content gaps, and create scalable curation resources. The role also supports customer presentations, RFPs, webinars, process improvements, and regional go-to-market enablement while coordinating across EMEA time zones.

Provides remote IT support to client administrators and end-users, focusing on phone services, configuration changes, and ticket handling through phone, email, and chat. Collaborates with team members to support customer success before and after sales. The six-month internship requires strong communication, problem-solving, organization, technical curiosity, and the ability to work independently in a home office.

Develops budgets, forecasts, financial models, variance analyses, dashboards, KPIs, and executive presentations. Partners with senior management and cross-functional teams to assess performance, evaluate acquisitions, identify trends, support strategic planning, and improve financial modeling processes through automation. Requires advanced financial analysis, scenario modeling, communication, and business-partnering skills in a global, fast-paced environment.