Top Tech Jobs & Startup Jobs in NYC, NY

Manage service delivery for assigned employer-group benefits clients, serving as the primary day-to-day contact. Resolve service issues, coordinate internal teams, support implementations, renewals, enrollments, and client meetings, maintain client and vendor relationships, communicate legislation and market trends, ensure procedures are followed, and identify additional coverage opportunities.

Owns post-sale outcomes for enterprise customers, including onboarding, adoption, customer health, renewals, escalations, QBRs, and expansion opportunities. Builds relationships across security, IT, legal, HR, procurement, and executive teams. Guides customers on insider risk, data protection, and security initiatives while coordinating cross-functional delivery, maintaining account health records, and ensuring evidence-based renewal readiness.

Curate learning courses and pathways for EMEA customers, translating workforce goals into course mappings and recommendations. Advise Sales and Customer Success teams, manage publisher relationships, identify content gaps, and create scalable curation resources. The role also supports customer presentations, RFPs, webinars, process improvements, and regional go-to-market enablement while coordinating across EMEA time zones.

Provides remote IT support to client administrators and end-users, focusing on phone services, configuration changes, and ticket handling through phone, email, and chat. Collaborates with team members to support customer success before and after sales. The six-month internship requires strong communication, problem-solving, organization, technical curiosity, and the ability to work independently in a home office.

Develops budgets, forecasts, financial models, variance analyses, dashboards, KPIs, and executive presentations. Partners with senior management and cross-functional teams to assess performance, evaluate acquisitions, identify trends, support strategic planning, and improve financial modeling processes through automation. Requires advanced financial analysis, scenario modeling, communication, and business-partnering skills in a global, fast-paced environment.

Owns healthcare live programs end to end, including strategy, event design, client relationships, KOL coordination, venue and vendor management, budgets, onsite execution, hybrid and virtual programs, production logistics, and results reporting. The role manages doctor dinners, advisory boards, speaker programs, roundtables, and conference-related events, traveling up to 50% and supporting major eyecare meetings.

Edit short-form video advertisements for TikTok, Instagram Reels, Facebook, and YouTube Shorts. Transform scripts and concepts into polished videos using captions, motion graphics, animation, sound design, visual effects, stock footage, and AI-generated assets. Collaborate with creative and marketing teams, optimize content for multiple platforms, monitor trends, manage multiple projects, and deliver high-quality work on schedule.

Administer, maintain, secure, and improve the NetSuite ERP platform. Responsibilities include user access management, workflows, scripts, dashboards, reports, integrations, system optimization, troubleshooting, data analysis, automation, documentation, and end-user training. The role partners closely with Finance and Accounting teams to translate business requirements into technical solutions, support implementations and upgrades, coordinate vendors, and improve financial and operational processes.

Coordinate life insurance underwriting cases from application submission through policy delivery. Gather documents, manage medical exams and carrier requirements, track workflows, and proactively communicate updates to clients, coaches, and carriers. Support policyholder service requests, maintain CRM records, coordinate onboarding, and help ensure a clear, reassuring client experience. The role is remote, initially 25–35 hours weekly, with potential for full-time growth.

Analyze product, program, member, client, and operational data using advanced SQL in Databricks. Define KPIs and measurement frameworks, conduct segmentation and root-cause analysis, validate datasets, develop reporting, and translate findings into actionable recommendations. Partner with Product, Engineering, Operations, Client Success, and business leaders to improve performance and support strategic decisions.