Top Tech Jobs & Startup Jobs in NYC, NY

Own and grow a portfolio of client accounts by identifying expansion opportunities, scoping and closing retainer and project work, negotiating pricing, managing renewals, and reducing churn. Build account plans, conduct data-driven quarterly business reviews, engage senior marketing stakeholders, maintain Salesforce, and independently generate pipeline in a marketing agency environment.

Own success for enterprise customers by delivering security-focused enablement, projects, advisory services, training, workflow development, and strategic success plans. Manage escalations, support issues, business reviews, customer value communication, and product feedback while integrating threat intelligence into security operations. Maintain account documentation in Zendesk, Gainsight, and JIRA, support at-risk accounts, engage technical and executive stakeholders, and travel at least 30%.

Generates and qualifies inbound and outbound leads through phone, email, LinkedIn, and other digital channels. Researches target accounts, conducts multi-touch outreach, understands prospect needs, schedules qualified discovery meetings, and transfers opportunities to Sales Executives. Maintains accurate CRM records, supports territory strategies, develops knowledge of PTC and related technology solutions, and meets activity, pipeline, and KPI goals.

Manages post-sales relationships for enterprise automotive customers, driving product adoption, customer satisfaction, retention, renewals, and revenue growth. Acts as the primary customer contact, coordinates escalations and cross-functional projects, analyzes performance and ROI, addresses challenges, maintains account documentation, tracks bugs and cases, communicates product feedback, and supports business reviews. Requires 15%–20% travel.

Own CertifyOS’s brand identity, content strategy, editorial calendar, owned media channels, events, employer brand, and corporate communications. Develop thought leadership, manage LinkedIn, newsletters, podcasts, and executive ghostwriting, while building scalable content operations and measuring channel performance. Partner cross-functionally to strengthen market positioning, support pipeline generation, attract talent, and establish CertifyOS as an industry authority.

Supports creator-economy students through weekly sessions, draft-content reviews, and practical guidance during six-week cohorts. May also facilitate workshops, panels, and training videos, or promote Bedford through referrals and community building. Engagement is remote, independent-contractor, and cohort-, session-, or availability-based.

Manage accounting operations and portfolios for multiple business Members. Prepare accurate financial reports, maintain audit-ready books, reconcile accounts, track assets and liabilities, manage tax and audit documentation, support budgeting and forecasting, explain financial insights, recommend accounting automation, and mentor junior accountants. The role requires strong GAAP knowledge, QuickBooks Online expertise, Excel skills, and experience in multi-client accounting environments.

Create, film, edit, and publish high-volume short-form video for GRAI’s TikTok and Instagram channels. Serve as the on-camera personality, test content formats, analyze performance metrics, and optimize for followers, saves, shares, and comments. The role requires strong charisma, independent shooting and editing skills, music enthusiasm, and a portfolio demonstrating successful short-form content.

Own technical implementations of Medicom’s enterprise imaging platform for healthcare customers. Install and configure software, build DICOM, HL7, FHIR, and SSO integrations, troubleshoot Windows and network issues, lead testing and go-lives, support migrations, train customers, and coordinate with healthcare IT teams, vendors, Support, Engineering, and Project Management. Manage 15–25 concurrent customer projects and provide post-launch hypercare during occasional off-hours cutovers.

Own technical adoption and customer relationships across complex enterprise accounts. Partner with Customer Success Managers to onboard customers, drive platform value, provide training, resolve technical issues, and support renewals and expansion. Guide customers in adopting AI-driven penetration testing, interpreting validated exposures and attack chains, and integrating findings into security and compliance programs. Represent customer feedback internally, mentor colleagues, and influence Product and Engineering roadmaps.