Top Tech Jobs & Startup Jobs in NYC, NY

The Event Specialist will coordinate and execute 20-40 events annually, managing logistics, collaborating with teams, and tracking performance metrics to achieve marketing goals.

Lead and coach a Customer Success team to drive renewals, retention, and expansion for enterprise B2B SaaS customers. Own team performance metrics, support strategic escalations, improve CS processes and playbooks, align goals using OKRs, collaborate cross-functionally, and advocate AI adoption. Role requires up to 50% travel and stewardship of hiring, development, and talent decisions.

Lead customer success and research efforts: train and advise customers on Dscout, design and run qualitative research projects, drive adoption and expansion, manage 1–3 Research Advisors, and surface customer feedback to Product.

Manage homeowner application pipeline from intake to underwriting handoff: collect docs, order and track third-party reports, review for completeness, compile application packages, and coordinate with Sales and Signing/Funding teams to close investments.

Serve as a technical advisor in Mid-Market sales: run demos, design proofs-of-concept, partner with sales and product teams, and translate platform capabilities and AI code-generation impacts into business outcomes.

Lead marketing operations, building systems, data, attribution, campaign operations, lifecycle automation, and reporting across HubSpot, Salesforce, Webflow, and analytics. Ensure clean tracking, lead routing, scoring, QA, documentation, and cross-functional alignment with RevOps, Sales, Finance, Product, and Data so marketing decisions are measurable and scalable.

Manage and grow enterprise customer accounts (150-999 vehicles) through strategic account plans, upsells, renewals, product demos, adoption initiatives, and cross-functional coordination. Serve as primary contact, monitor account health, maintain CRM records, conduct business reviews, and provide accurate forecasting to drive customer retention and revenue expansion.

Own recruiting operations and coordination: build dashboards and ATS workflows (Ashby), manage interview scheduling and candidate communications, drive process improvements, support offer administration and pre-boarding, manage vendor relationships and recruiting tech ROI, and partner with recruiters and hiring managers to keep pipelines organized.

Senior individual contributor who owns and scales multi-state school and course approvals, prepares and submits licensing applications, interprets jurisdictional regulations, builds regulatory processes and AI-assisted workflows, partners cross-functionally, mentors junior staff, and serves as primary regulator liaison.

Own and close software license opportunities for developer-focused document SDKs. Qualify inbound leads, prospect named accounts, collaborate with solution engineers, position product versus competitors, develop GTM strategies, gather market intelligence, and meet quota.