Top Tech Jobs & Startup Jobs in NYC, NY

Provide frontline client support for Numerator platforms by managing multiple conversations, diagnosing needs, guiding users through reports and platform navigation, leveraging AI tools to resolve issues, documenting interactions, and advising clients to support retention and growth.

Lead and deliver multiple SaaS upgrade and transition projects (Windchill/PLM focus), coordinate cross-functional teams and vendors, manage scope/schedule/cost, mitigate risk, drive customer execution, process/tool improvements, ISO certification and audits, and ensure portfolio-level alignment and cost optimization.

Design and maintain scalable dbt data models and Looker dashboards; partner with Finance, Product, and GTM to translate requirements into analytics solutions; ensure data quality with Data Engineering; perform analyses, forecasting, and QA to deliver trusted reporting and drive analytics initiatives.

Lead district sales and go-to-market expansion from initial states to nationwide adoption. Own full sales cycle—prospecting, demos, procurement, RFP responses, and closing—while building playbooks, managing CRM pipeline, shaping messaging, and representing Lilypad at conferences.

Lead technical accounting projects and manage operational accounting processes to ensure US GAAP/IFRS compliance. Serve as SME on revenue, leases, commissions, business combinations, and consolidations. Drive process automation, system integrations, and finance-related system implementations. Collaborate with operations, IT, and legal on special projects and present financial statements and performance metrics to stakeholders.

Manage and grow relationships with key accounts, serve as primary client contact, negotiate sales agreements, collaborate cross-functionally for order fulfillment, analyze market trends, prepare sales reports and forecasts, and pursue upsell/cross-sell opportunities to drive revenue.

Lead client-facing onboarding and implementation projects from intake through go-live. Translate state Medicaid and regulatory requirements into execution plans, coordinate cross-functional teams, track milestones, resolve client issues, and drive post-implementation improvements to ensure operational readiness and contractual compliance.

Review and reconcile default mortgage insurance and investor claims (FHA, VA, PMI, USDA, FNMA, FHLMC) for accuracy, document findings, escalate trends, verify taxes/insurance, enforce procedures, and complete monthly audits to ensure timely, compliant claim submission.

Responsible for designing, developing, and maintaining databases and ETL systems to support business applications and business intelligence. Collaborates with stakeholders to align business requirements and leads the design of automated solutions for operational efficiency.

Drive new client acquisition and revenue growth across Ohio, Pennsylvania, and Virginia by selling IDMWORKS IAM solutions. Build and maintain client relationships, develop territory plans, manage pipeline and CRM, coordinate cross-functional teams to deliver solutions, maintain industry/product knowledge, and participate in marketing and customer activities. Travel within territory as required.

Lead the design and delivery of client and internal training on cybersecurity, AI adoption, and usability. Develop scalable curricula, create original training content, run workshops, mentor staff, collaborate with operations and marketing, and track training outcomes to improve security habits and AI literacy across clients and the team.