Top Tech Jobs & Startup Jobs in NYC, NY

Lead and train a small remote customer support team, ensure tickets meet SLA, develop training and knowledgebase, maintain metrics and documentation, and handle direct email/chat support queries.

Create and manage content to drive lead generation and inbound marketing: write and publish blog posts, social media, newsletters; develop sales collateral and editorial governance; run content projects, co-marketing campaigns, and website optimization to grow top-of-funnel pipeline.

Create and optimize web, landing page, product, FAQ, email, blog, video and audio copy for SaaS/e‑commerce. Run A/B tests and use heatmaps and analytics to increase conversions, reduce bounce, match user intent, and collaborate with design and marketing teams to track performance.

Technical pre-sales role collaborating with sales, engineering, and customers to deliver identity and security solutions. Duties include product demonstrations, technical presentations, proof-of-concept installations, solution design, documenting requirements, feeding product feedback to engineering, developing proposals and ROI models, and up to 50% travel. Must maintain expert product knowledge and identify new product opportunities.

Build and maintain production AI/ML models and pipelines for an NDR platform; develop scalable, secure backend services; optimize detection algorithms and reduce false positives; integrate ML features into product architecture; mentor engineers; participate in code reviews, technical strategy, and documentation; operate cloud-native, containerized services and manage infrastructure as code.

Lead AI-enabled product initiatives across Conga's portfolio. Translate customer needs into ROI-driven roadmaps, own delivery from discovery to adoption, partner with domain and AI Stack PMs, shape agentic AI capabilities, and measure business outcomes through product metrics and integrations with enterprise systems.

Execute high-volume invoicing and credit adjustments, perform data entry, validation, and reconciliations, support month-end close, resolve billing inquiries via email/phone/Salesforce/Jira, collaborate cross-functionally, attend Australian-time meetings, and use NetSuite/Onsite/Zuora to ensure accurate subscription billing and revenue recognition.

Manage and grow a large global client's relationship as primary business contact. Drive adoption, expansion, and net new cash billings; create strategic account plans; coordinate cross-functional teams; conduct business reviews and onsite meetings; meet sales quotas and prevent churn while tracking account metrics and updating executives.

Own strategy, roadmap, and execution for client-facing analytics and AI insights. Deliver dashboards, reports, and conversational NLQ analytics. Partner with data engineering, data science, and platform teams to shape semantic models and LLM-backed analytics. Drive adoption with Sales, Customer Success, and Implementation teams and use AI tools to accelerate product work.

Lead content and community growth for Vertex and support Rainforest content. Own promotional content, social presence, speaker programming, Slack community engagement, RSVP and attendance growth, and develop year-round community touchpoints and metrics. Collaborate with events and content teams.

Create and maintain operator manuals, user guides, system integration documents, maintenance procedures, and government-facing deliverables for an autonomous counter-drone turret. Work with engineers to document computer vision, control systems, hardware assembly, wiring, and embedded software; manage version control, technical illustrations, and ensure compliance with DoD/MIL-SPEC/ITAR requirements for contract submissions.

Full-cycle technical recruiter supporting defense/aerospace hiring for engineering, manufacturing, and operations roles. Source, screen, and manage candidates through interviews, offers, and onboarding while maintaining ATS records and ensuring compliance with DoD clearance and export control regulations.

Manage and grow Jumio's largest enterprise accounts by developing long-term strategies, driving revenue and retention, identifying expansion opportunities, coordinating cross-functional teams, and communicating value propositions to maximize customer satisfaction and account growth.

Lead fundraising activities for a pooled democracy fund: research and cultivate donors, manage donor pipeline and CRM, write and submit grant proposals and reports, project manage development workstreams, maintain calendar and fundraising materials, and support the Fund Director on strategy and stakeholder engagement.

Maintain invoicing, AR, and AP workflows (including Bill.com), review expense reports, support quarterly state tax payments, and improve accounting processes and systems.

Handles moderate-difficulty workers' compensation claims: investigates compensability, establishes reserves, manages medical bills, negotiates settlements, facilitates return-to-work, closes files, manages vendors, and mentors team members.

Investigate and manage complex workers' compensation claims, determine compensability and reserves, negotiate settlements within authority, manage medical bills and vendors, mentor junior staff, and ensure compliance with statutes and company standards.

Manage construction defect litigation and complex third-party claim files, perform coverage analysis, manage outside counsel, conduct legal research and file audits, advise on negotiations/mediations, recommend reserves/payments, and support policy form review and claims reporting to senior management.