Top Tech Jobs & Startup Jobs in NYC, NY

Provide compassionate bilingual (Spanish) customer service to Medicaid dental members via inbound calls. Capture and update member data, research and escalate complex issues, ensure HIPAA compliance, navigate healthcare programs and systems, and work scheduled Eastern Time shifts in a 100% remote call center.

Lead accounting and operations for VC/PE management company clients: manage a team, oversee month-end close, reconcile banking, prepare US GAAP journal entries in Xero, manage payroll/AP/intercompany invoicing, review budgets and quarterly reporting, support tax and 1099 processes, and handle client requests.

Identify and qualify US market opportunities, build and maintain partner relationships, generate leads with publishers/distributors/advertisers, represent the company at events, create presentations and proposals, collaborate with internal teams, track partnership performance, support negotiations, and report pipeline and competitive analysis to leadership.

Lead lifecycle, CRM, martech, and CX functions across a multi-brand portfolio. Modernize CRM and CDP, implement lifecycle orchestration, own lead-to-enrollment and retention programs, build measurement (MMM, attribution, lead scoring), manage agencies/vendors, and establish operating cadence and team practices to scale retention and customer experience.

Maintain and support Oracle HCM Cloud HRIS: configure modules, ensure data quality, manage integrations and extracts, resolve technical issues, run reports, test releases, and collaborate with IT, HR, payroll, and vendors to implement improvements and maintain workflows.

Lead and coach a team of talent acquisition professionals, own recruiting strategy for priority roles, drive senior and hard-to-fill searches, partner with stakeholders to align on hiring needs, monitor recruiting metrics and pipeline health, and support hiring process improvements and talent projects.

Manage a team of Customer Success Managers for the Orthopedics vertical to drive adoption, reduce churn, identify upsell opportunities, and optimize customer experience. Set strategy, KPIs, forecasting, staffing and onboarding, mentor staff, collaborate cross-functionally, and ensure high customer satisfaction and revenue retention.

Lead technical accounting for complex US GAAP topics (ASC 805, 606, 842, ASC 718), develop company-wide accounting policies, provide guidance and disclosures, support audits and SOX controls, mentor finance staff, and evaluate accounting impacts of strategic initiatives.

Serve as technical product expert throughout sales and implementation lifecycle. Support demos, POCs, custom integrations (UI/API), troubleshooting, reports/analysis, and translate customer needs into product recommendations and documentation.

Drive therapist capacity fill and visit growth for assigned agency accounts via outbound outreach, tactical inside sales, scheduling support, escalation management, and cross-functional coordination with Operations and Clinical teams.