Top Tech Jobs & Startup Jobs in NYC, NY

Lead and grow a product support team for a live digital court reporting product (Maggie). Supervise analysts, triage and lead incident response for P0/P1 events, coordinate escalations to IT and engineering, run on-call rotations, develop runbooks/KB/training, track support metrics, provision hardware kits, and hire and train support staff.

Lead Workday change management initiatives for clients, including readiness assessments, stakeholder and impact analysis, communications, training plans, educational materials, and adoption metrics. Design and deliver visual job aids, instructor-led training, and e-learning content. Manage client meetings, project updates, issue resolution, stakeholder collaboration, and mentoring of junior consultants while supporting methodology improvements and business development.

Manage full-funnel Meta advertising campaigns for U.S. home service businesses. Responsibilities include campaign strategy, targeting, budgeting, creative testing, lead-quality optimization, tracking implementation, attribution analysis, CRM collaboration, reporting, and scaling campaigns while maintaining target CPLs. The role requires managing multiple accounts, coordinating with creative teams, troubleshooting tracking, and staying current with Meta advertising updates.

Lead regional multi-site warehouse operations (plant-attached and 3PL) to deliver safety, service, cost, and quality outcomes. Own operating model transitions, KPI governance, 3PL partner management, financial budgeting and reviews, continuous improvement, and talent development across a geographically dispersed logistics network.

Manage a portfolio of B2B SaaS accounts throughout the customer lifecycle, building executive relationships, conducting business reviews, monitoring health and churn risk, and supporting renewals. Identify expansion opportunities with Account Executives, synthesize customer feedback for Product and Engineering, and advocate for customer needs. The role requires strong communication, analytical ability, attention to detail, resourcefulness, and cross-functional collaboration. Remote work is available across US time zones.

Lead the vision, strategy, and execution of Oyster’s Employer of Record product across onboarding, payroll, benefits, compliance, and offboarding. Manage and develop a multi-layered product organization, prioritize complex initiatives, and partner with Engineering, Design, Legal, Finance, and Operations. Drive AI-powered automation, scalable workflows, measurable business outcomes, and product quality across a regulated global employment platform.

Own and scale product marketing, content, and sales enablement end-to-end: GTM messaging, launches, sales materials, competitive differentiation, and measurement to drive pipeline, deal acceleration, and win rates. Manage multiple senior initiatives, align cross-functional stakeholders, and use AI to scale output and optimize results.

Leads a controls support engineering team responsible for post-commissioned warehouse automation systems. Oversees technical issue resolution, escalations, resource allocation, documentation, system reliability, and customer satisfaction. Develops measurable cross-training programs across multiple controls platforms, tracks capability progress through KPIs and skills matrices, and mentors team members. Collaborates with software, mechanical, and site operations teams to improve system performance and support processes.

Leads vCISO and cybersecurity compliance engagements for multiple clients, including CMMC and NIST assessments, SSP and POA&M development, risk assessments, framework mapping, audit and assessor support, incident response, and remediation coordination. Advises clients on regulatory obligations, security tooling, and compliance strategies while managing client relationships, engagement health, reporting, and delivery quality across a large portfolio.

Design, deploy, and manage machine learning models supporting client acquisition, retention, and reactivation. Develop Next Best Action, CRM, paid media, and personalization solutions using LLMs and traditional ML. Design and interpret experiments, analyze large-scale datasets, communicate recommendations to stakeholders, and collaborate with product, design, and engineering teams on product and infrastructure roadmaps.