Top Tech Jobs & Startup Jobs in NYC, NY

Administers and optimizes Amazon Connect and enterprise service center platforms, including routing, queues, IVR workflows, permissions, telephony, digital channels, and conversational AI. Provides production support, incident resolution, vendor escalation, release testing, documentation, and platform monitoring. Partners with Operations, Engineering, Clinical, and Analytics teams to implement configurations, validate reporting, improve workflows, and maintain reliable communication infrastructure.

Generates new-logo pipeline through outbound prospecting across oil and gas, utilities, and industrial accounts. Partners with account executives on key-account plans, engages potential channel partners, qualifies inbound and outbound leads, books discovery meetings, and maintains accurate activity and lead data in HubSpot. Success is measured by qualified meetings, SDR-sourced pipeline, opportunities, and partner conversations.

Own the full sales cycle for new commercial business, from outbound prospecting and pipeline generation through consultative discovery, demonstrations, negotiation, and closing. Build relationships with Talent Acquisition and Engineering leaders, use AI and modern sales tools, achieve pipeline and revenue targets, maintain accurate forecasts, and collaborate with Marketing and Sales Development to improve conversion and go-to-market strategy.

Leads communications engineering for major live-production projects, serving as an on-site expert and client liaison. Designs, programs, maintains, and supports intercom systems across mobile units, fly-packs, studios, and facilities. Coordinates with engineering teams, manages system records, develops training materials, tracks project tasks, timelines, and budgets, and provides mobile-unit engineering support. Extensive travel is required.

Leads the development of an agency operations function modeled like a product team. Builds the team, prioritizes internal needs, defines roadmaps, improves workflows and tools, drives adoption, and oversees ongoing reliability and iteration. Partners with operators, developers, founders, and global agencies to create intuitive systems that reduce friction and improve collaboration. Requires strong product judgment, empathy, leadership, systems thinking, and sophisticated understanding of AI.

Leads agency business development and new revenue generation through outbound prospecting, pipeline management, C-suite relationship building, networking, conferences, and pitch participation. Oversees HubSpot pipeline operations, collaborates with network sales teams and marketing, and serves as the senior relationship holder through pitches. Manages, mentors, and develops the Business Development team while representing the agency across the advertising, media, and marketing services marketplace.

Leads post-sales programs for strategic healthcare clients, coordinating cross-functional teams, implementations, releases, governance, risks, dependencies, reporting, and client communications. Develops integrated program plans, tracks commitments and outcomes, supports prioritization and value realization, coordinates readiness activities, and escalates issues requiring leadership decisions. Partners with executive stakeholders and client leadership to improve adoption, operational performance, and realized value.

Develops and activates low- and non-producing insurance distribution partners through outreach, onboarding, training, education, and growth initiatives. The role monitors engagement and production, creates action plans for underperforming accounts, supports partner campaigns, tracks activity in Salesforce, and identifies partners ready for strategic account coverage. It builds relationships with agencies, brokers, producers, and partner stakeholders while collaborating with Partner Success Managers and Account Executives.

Manages full-cycle recruiting for U.S. and LATAM roles, including sourcing, outreach, screening, interview coordination, offers, and onboarding transitions. Partners with hiring managers, builds targeted talent pipelines, ensures compliant and inclusive hiring practices, maintains ATS data, analyzes recruiting metrics, and improves hiring processes using automation, AI-enabled tools, and talent-market insights.

Provides senior logistics, acquisition, life-cycle, sustainment, and FMS support for international aviation and weapons programs. Develops logistics plans, assessments, provisioning and configuration documentation, and coordinates delivery, fielding, training, and long-term support. Manages explosive safety and ordnance logistics, including Ex Packages, Interim Hazard Classifications, Final Hazard Classifications, hazardous-material transportation, and compliance with DoD standards. Requires extensive experience, U.S. citizenship, and an active Secret clearance or ability to obtain one.