Top Tech Jobs & Startup Jobs in NYC, NY

Lead an AI-native product end-to-end for SMB customers: discover problems, run hypothesis-driven experiments, prototype rapidly with AI tools, own funnel metrics (activation, conversion, retention, monetization), and ship fast alongside engineers.

The Customer Experience Program Manager oversees client programs focused on organic growth, managing relationships, ensuring quality delivery, and driving satisfaction.

Build production-ready intelligent automations and agentic AI solutions. Full-stack development using TypeScript or Python, LangChain, vector DBs, RAG, and tool-calling. Collaborate with clients, ensure maintainable, tested, scalable deployments, CI/CD, observability, and model fine-tuning or deployment.

Handle high-volume outbound calls to connect consumers with vetted financial advisors, schedule consultations, meet performance metrics, log interactions in CRM, escalate recurring issues, and share process-improvement insights while supporting cross-functional projects.

Conduct red teaming and adversarial evaluations of AI systems across violence, extremism, child safety, grooming, crisis, and other harm categories. Design evaluation frameworks, test scenarios, scoring criteria, taxonomies, and interventions that translate real-world harm expertise into structured technical outputs. Review model responses, exercise expert judgment, and produce methodology and findings for technical and government audiences while meeting ethical, legal, contractual, and data protection obligations.

Owns company-wide execution, operating cadence, KPIs, accountability, P&L discipline, cross-functional launches, hiring, and organizational design. The COO will manage department heads across Supply, Demand, and Marketplace, achieve net profit targets, remove the CEO from daily operations, and launch new verticals without disrupting the core business.

Designs, implements, and maintains identity and access management solutions, with a focus on Saviynt implementations. Develops IAM policies and standards, integrates access controls with enterprise systems, conducts risk assessments and security audits, advises stakeholders, evaluates IAM technologies, and leads implementation projects. Serves as an IAM subject matter expert while supporting compliance, identity governance, authentication, authorization, and access management initiatives.

Manage strategic customer accounts as a trusted advisor, supporting onboarding, contact migration, campaign and automation setup, troubleshooting, dashboard reviews, QBRs, and quarterly goal-setting. Develop digital marketing strategies to increase merchant revenue, provide best practices and product guidance, respond to client questions, support renewals, and relay customer feedback to Product and Engineering. The role requires strong communication, independent time management, ecommerce and marketing knowledge, and familiarity with customer success and SaaS tools.

Lead technical support and customer engagement across the Americas marine industry. Develop technical value propositions, support product conversion, manage OEM and distributor trials, oversee product and application development, resolve complaints, optimize portfolios, and promote technology adoption. The role combines marine composites expertise, customer relationship management, commercial awareness, technical project leadership, product approvals, training, and approximately 50% regional travel.

Build the realtime, HIPAA-compliant messaging and collaboration frontend ('Pulse') that makes an AI colleague feel human. Implement complex interactive data visualizations, micro-interactions, and high-performance accessible interfaces. Work embedded with product and design, own UI quality, iterate on AI-driven specs, and deliver production frontend experiences clinicians will trust.