Top Tech Jobs & Startup Jobs in NYC, NY

Provides high-volume, multichannel B2B SaaS customer support through messaging, email, webinars, and video calls. Troubleshoots billing and technical issues, explains product functionality, documents conversations, escalates defects, and partners with Product, Engineering, Customer Success, and Sales. The role also develops support documentation, identifies process improvements, creates workflow automations, and uses Claude and other AI tools to improve productivity.

Drive new business among Fortune 500 brands by prospecting, closing, and managing new-logo accounts. Build client and partner relationships, develop account strategies, collaborate with engineering, product, and account management teams, report sales progress to the VP of Sales, and represent Tunnl at industry events. The role carries an estimated annual sales quota of $500,000–$750,000.

Designs and implements customer solutions using conversational and agentic AI products. Responsibilities include analyzing business needs, consulting with technical and business teams, improving AI assistant experiences, providing training and best-practice guidance, supporting escalations, building customer relationships, and reporting product feedback. The role requires Turkish and English fluency, business analysis or solution consultancy experience, and familiarity with conversational AI, speech technologies, data tools, SQL, APIs, or LLMs.

Develop and maintain automated photonic mask-build workflows, PDK releases, parameterized cells, compact models, and physical verification infrastructure. Build CI/CD pipelines, regression suites, and automated QA for reliable mask releases. Partner with EDA vendors, process engineers, device designers, and architects to automate design workflows, investigate quality escapes, and improve manufacturing readiness.

Architect and build high-performance frontend systems for real-time geospatial interfaces controlling autonomous systems. Responsibilities include telemetry ingestion, state management, rendering, connectivity resilience, browser performance optimization, geospatial visualization, scalability, technical architecture, design reviews, and mentoring. The role remains hands-on while influencing frontend strategy and solving complex performance and systems-design challenges.

Coordinates purchasing for new club openings, facilities, maintenance, equipment parts, and ongoing operations. Creates and tracks purchase orders, monitors supplier deliveries, resolves fulfillment and invoice discrepancies, reconciles documentation, and supports supplier onboarding. Partners with Procurement, Facilities, Construction, Operations, Finance, Accounts Payable, and club teams. Maintains purchasing records across multiple systems, assists with reporting, and identifies process improvements. Requires strong organization, accuracy, proactive communication, and follow-through in a fast-paced multi-location environment.

The Federal Account Executive manages opportunities with DoD, USCG, and DHS, from capture to proposal submission, fostering customer relations and securing renewals and upsells.

Own day-to-day execution of live client ERP implementations, including client communication, project tracking, data and gap analysis, release validation, testing, training, go-live readiness, and roadmap feedback. Coordinate closely with engineering, account management, and senior product management to ensure commitments are delivered and clients remain informed. This development role offers progression toward Senior Product Manager based on performance.

Leads enterprise AI and intelligent automation strategy, including Generative AI, machine learning, and RPA initiatives. Manages a multidisciplinary IT team, budgets, vendors, governance, project portfolios, and end-to-end solution delivery. Partners with business and technology leaders to identify automation opportunities, develop business cases, ensure compliance and security, and deliver scalable solutions with measurable business value. The role is hybrid in Camden, New Jersey, with 15% domestic and international travel.

Build and ship full-stack features, including REST APIs, single-page applications, data models, cloud-based containerized services, and relational database solutions. Translate product requests into deliverable work, contribute to architectural decisions, review pull requests, and protect patient data by maintaining strict PHI-handling practices. Work in a trunk-based development environment with short-lived branches, frequent releases, and continuous collaboration.