Top Tech Jobs & Startup Jobs in NYC, NY

Leads the long-term strategy, operations, and AI transformation of the Technical Support organization. Oversees service delivery, scalability, KPIs, customer escalations, process improvement, executive customer relationships, talent development, and cross-functional collaboration with Customer Success, Sales, Product, and Engineering.

Provides remote, onsite, and customer-site technical support for laboratory automation platforms. Manages customer cases, troubleshoots software, hardware, networking, robotic, and database issues, deploys and debugs integration code, performs upgrades and configuration changes, trains customers, collaborates with field and internal teams, and documents resolutions and process improvements.

Design and adapt creative assets across print, digital, email, social, retail, and wholesale channels. Produce catalog layouts, campaign visuals, displays, signage, and point-of-sale materials while maintaining brand standards and production quality. Curate lifestyle imagery, prepare production-ready artwork, manage concurrent projects in Asana, and collaborate with Brand, Art, E-Commerce, copywriting, and marketing teams. The role combines detailed production work with creative concept development and presentation.

Lead account strategy and execution for an education-focused client. Manage timelines, budgets, and cross-functional teams; review and elevate creative; guide campaigns across paid, earned, owned, and social channels; use AI tools to streamline workflows; maintain client and internal communications and quality control.

Own paid acquisition across three B2B SaaS products, managing account-based programs, Google Ads and LinkedIn campaigns, landing pages, tracking, A/B testing, funnel optimization, budget allocation, forecasting, and executive performance reporting. The role requires hands-on ownership of pipeline measurement from impressions through closed-won revenue, including Salesforce integration, offline conversions, and lead-source governance.

Leads marketing operations within Revenue Operations, overseeing HubSpot and Salesforce architecture, campaign setup, integrations, data integrity, lead-flow optimization, reporting, analytics, and dashboards. Partners with demand generation, sales operations, sales, product, and customer success teams to improve revenue processes, implement technical solutions, and scale marketing infrastructure. The role also manages cross-functional priorities and supports continuous process improvement in a fast-paced startup environment.

The Customer Success Manager will enhance provider customer relationships, drive solution adoption, manage customer lifecycle, and promote renewals through strategic guidance and operational excellence.

Lead product-focused technical sales and implementation for an AI-powered life sciences platform. Conduct discovery, enterprise pitches, demos, RFPs, solution design, integration scoping, prototyping, and technical specifications. Translate client goals into scalable deployments, distinguish bespoke work from core product capabilities, and collaborate across Commercial, Client Services, Product, and Engineering. Build reusable AI-assisted solutioning workflows and potentially establish and lead a Forward Deployed Engineering team.

Lead consultative discovery and solution design for complex ERP sales opportunities in the construction sector. Develop tailored software demonstrations, translate customer requirements into commercially viable solutions, and engage senior stakeholders. Collaborate with Sales, Product, Professional Services, and Marketing on proposals, feasibility, and strategy. Provide market insight, create reusable demonstration frameworks, mentor colleagues, and use AI-enabled tools to improve sales effectiveness and customer experience.

Leads Splash’s global financial strategy, sustainability, budgeting, forecasting, reporting, compliance, risk management, audits, tax, internal controls, and financial systems across U.S. and international operations. Advises the CEO, Board, and country leaders on blended finance, government co-financing, reserves, liquidity, donor restrictions, and multi-country expansion. Builds scalable finance processes, strengthens reporting and controls, and leads the global finance team while partnering cross-functionally in complex low- and middle-income-country environments.