Top Tech Jobs & Startup Jobs in NYC, NY

Lead and scale enablement programs across SDR, Sales, and Customer Growth teams. Build onboarding, continuous learning, playbooks, and enablement tech adoption. Define OKRs and measure ROI, partner with Product Marketing, and run workshops while shaping GTM and expansion motions.

Leads the vision, roadmap, and delivery of ContinuumGlobal’s Smart Marketing Engine and Agentic AI Platform. This role oversees AI agent and multi-agent workflow development, governance, security, monitoring, productization, enterprise client engagement, and cross-functional execution. The leader will build and mentor the AI product organization, translate business challenges into scalable solutions, and partner with strategy, engineering, sales, and client services to drive adoption and measurable business outcomes.

Own end-to-end lifecycle marketing strategies and multichannel campaigns across onboarding, engagement, retention, and reactivation. Execute CRM journeys in Braze, manage segmentation and triggered communications, oversee email campaigns, and develop loyalty initiatives. Analyze customer and campaign data, lead testing roadmaps, optimize conversions and retention, and communicate insights to stakeholders while collaborating with Product, Engineering, Customer Experience, and Data teams.

Lead internal IT operations, including Microsoft 365 tenant migration and administration, Okta and Entra ID identity management, Windows endpoint management through Intune, and service desk supervision. Manage onboarding, offboarding, assets, vendors, ITSM processes, documentation, incidents, and compliance evidence supporting SOC 2 and CJIS requirements. Coordinate with technical, security, and parent-company teams during organizational decentralization, and provide occasional after-hours incident support.

Partner with Sales, Credit Risk, Legal, Product, and Capital Markets to model and price credit deals, build life-of-loan portfolio and vintage models, stress-test revenue-share and capital scenarios, support sponsor bank and capital provider pitches, lead deal reviews, and develop AI-enabled tools and dashboards to scale credit deal modeling and decisioning.

Manages the talent acquisition technology stack, including ATS and CRM systems; maintains data integrity and governance; optimizes recruiting processes; manages vendors; leads technology implementations and change management; develops recruiting dashboards and reports; analyzes funnel metrics; and provides strategic recommendations and forecasting insights to improve hiring speed, quality, cost, and candidate experience.

Own the technical health of customer accounts using ShipHawk’s WMS and TMS platforms. Advise customers on configuration, workflows, integrations, troubleshooting, optimization, adoption, and technical enablement. Diagnose complex issues through root-cause analysis, manage escalations, document solutions, identify churn risks, and collaborate with Customer Success, Account Management, Product, Engineering, and Support teams to improve customer outcomes and platform usage.

Drives communications, marketing, events, and project execution across multiple workstreams. Coordinates event strategy, logistics, vendors, venues, technology, budgets, and attendee experiences. Creates and publishes social media, website, newsletter, presentation, and thought leadership content. Tracks digital performance metrics, manages publishing operations, develops work plans, coordinates stakeholders, resolves issues, and creates contingency plans. The role is remote or hybrid and requires travel of up to 25%.

Build and deploy full-stack product features across user interfaces, APIs, and cloud environments. Design, develop, test, debug, maintain, and support scalable software tailored to aviation and defense operational technology needs. Contribute to architecture, security, compliance, and quality standards while mentoring peers and participating in Agile development. Required experience includes JavaScript or TypeScript, a modern frontend framework, Go, REST APIs, AWS, Docker, CI/CD, and SaaS product development.

Designs, deploys, and operates infrastructure across AWS, Azure, and Microsoft 365/Entra ID. Builds Terraform modules, Go and Python services, CI/CD pipelines, integrations, and automations. Maintains cloud environments, monitors service health, responds to incidents, troubleshoots networks, manages configuration promotion, and supports AI services. The role also provides mentorship, documentation, process improvement, internal customer support, and infrastructure change management.