Top Tech Jobs & Startup Jobs in NYC, NY

Own the enrollment operating system and team, including funnel architecture, CRM and workflows, conversion analytics, dashboards, automation, partner handoffs, and continuous process improvement. Lead enrollment staff, optimize conversion rates, improve data and reporting, develop partner relationships, and collaborate with Marketing, Product, and Service to create efficient, empathetic caregiver enrollment experiences.

Leads Engineering Operations by building the operating system connecting Product, Engineering, and Data strategy to measurable outcomes. Owns executive reporting, KPI and OKR definition, portfolio planning, software delivery reviews, capacity and headcount planning, risk and dependency tracking, and cross-functional decision-making. Partners with senior leaders across technology and business functions to improve delivery predictability, accountability, resource allocation, and organizational effectiveness.

Own January’s trusted analytics layer by designing a dbt-driven semantic layer in Snowflake, standardizing metrics and data contracts, improving client reporting, expanding data capture, and managing analytics costs. The role enables trustworthy self-service across dashboards, chatbots, and future AI agents while partnering with Data Engineering, Analytics, Borrower Support, and Client Acquisition.

Drive new OMS and EMS business by prospecting, managing full sales cycles, conducting demonstrations, and leading client trials. Grow institutional buy-side and sell-side accounts through expansion, cross-selling, and increased usage. Collaborate with product, sales, and support teams, provide product feedback, maintain client relationships through on-site visits, and ensure compliance with regulatory requirements.

Generate qualified sales opportunities through outbound prospecting via phone, email, and LinkedIn. Identify and enrich target accounts, engage inbound leads, communicate Agora’s value proposition, handle objections, qualify prospects, schedule sales meetings, and collaborate with the sales team. Participate in ongoing training and coaching while working in a fast-paced office environment.

Own the product strategy and roadmap for SEO and AI visibility across thousands of real estate websites. Lead technical SEO foundations, structured data, performance, experimentation, migrations, measurement, and AI citation visibility. Partner with engineering and product teams to establish scalable defaults, safeguards, acceptance criteria, and reporting that improve organic discovery, client conversions, and platform-wide search quality.

Leads and scales the account management function for enterprise health plan customers. Manages Account Managers, owns team revenue and retention targets, develops account processes and playbooks, and oversees strategic accounts. Builds executive relationships, leads QBRs, manages escalations, identifies expansion opportunities, and partners with Sales, Product, Engineering, and Leadership to improve customer outcomes, retention, and revenue growth.

Design and build AI-native financial infrastructure, including scalable backend services, APIs, data models, and full-stack applications. Develop agent-powered workflows for underwriting, risk monitoring, collections, and payments. Operate applications in the cloud, participate in code reviews, and help evolve engineering standards and AI-assisted development practices. Collaborate with product, design, architecture, and engineering teams in a fast-moving startup environment.

Own PointFive’s growth and demand-generation engine across paid media, lifecycle marketing, integrated campaigns, field events, outbound orchestration, website conversion, and pipeline reporting. Manage budgets, agencies, contractors, and marketing technology including HubSpot, Salesforce, Snowflake, Google Analytics, and Common Room. Partner closely with sales to align targeting and outbound programs while independently testing channels, analyzing performance, and optimizing pipeline creation.

Provide first-line technical support for internal users by triaging tickets, resolving Tier 1 and 2 issues, distinguishing user questions from software bugs, and managing escalations and incidents. Investigate backend issues using SQL, DataDog, logs, and APIs while documenting workflows and reproduction steps for developers. The role also supports user enablement and helps establish scalable support processes in a growing startup.