Top Tech Jobs & Startup Jobs in NYC, NY

Manage and grow relationships with life insurance distribution partners and agents. Lead onboarding, contracting, launches, business reviews, communications, performance tracking, and partner growth initiatives. Coordinate across internal teams to resolve issues, improve workflows, and optimize the partner experience. Develop scalable processes, training materials, reporting practices, and AI-enabled automations while identifying opportunities to increase engagement, sales, retention, and expansion.

Build and maintain developer platform infrastructure, deployment orchestration, progressive delivery, monitoring, and internal build pipelines. Troubleshoot distributed systems and improve developer experience. Collaborate with Security, Architecture, and SDET teams to meet quality, security, governance, and deployment standards across large-scale engineering systems.

Owns customer success across onboarding, adoption, renewals, retention, and account expansion. Builds trusted relationships with government and regulated-industry customers, monitors account health, configures customer environments, drives product adoption, identifies growth opportunities, and partners with Sales, Product, and Engineering. The role also contributes to customer success processes and playbooks within an early-stage SaaS company.

Supports IT helpdesk operations, including troubleshooting hardware and software issues, documenting incidents in ServiceNow, deploying Windows desktops and mobile devices, managing IT assets, monitoring PC and VDI performance, and assisting with Microsoft Teams deployment. The intern will also contribute to AI and automation projects, QA testing, self-service portal enhancements, FAQ creation, and workflow improvements.

Supports the CEO and CPO by managing complex calendars, meetings, travel, expenses, vendors, and special projects. Owns daily NYC office operations, including supplies, facilities coordination, events, onboarding logistics, employee communications, and guest experiences. The role requires strong organization, proactive judgment, communication, and proficiency with workplace collaboration tools.

Supports customers with data onboarding, analysis, and adoption of Bikky’s insights. Updates DBT models, performs customer retention analyses, collaborates with product and engineering teams, and communicates analytical findings. The role combines SQL, statistical analysis, business judgment, and customer-facing communication, with opportunities to grow into product development, data engineering, or data science.

Lead the architecture, development, and deployment of enterprise Generative AI platforms. Design agentic and multi-agent workflows, RAG pipelines, vector search, LLM integrations, APIs, and AI-powered automation solutions. Establish monitoring, security, governance, guardrails, MLOps, DevOps, and responsible AI practices while optimizing model performance, latency, reliability, and cost. Collaborate with stakeholders, guide cloud deployments, mentor engineering teams, and define enterprise AI standards.

Design, develop, deploy, and support scalable SaaS services and web front ends for identity assurance and passwordless authentication products. Own features end to end, implement automated testing, participate in on-call support, research technologies, and collaborate across engineering, operations, and support teams. The role requires expertise in Java, Spring, Kubernetes, cloud development, relational and NoSQL databases, distributed systems, authentication flows, and modern frontend frameworks.

Supports retail inventory planning, demand analysis, and S&OP activities across retailers and SKUs. Monitors inventory coverage, sell-in and sell-out gaps, out-of-stock and overstock risks, forecast alignment, and key inventory KPIs. Maintains dashboards, item master data, safety stock parameters, and reports while investigating imbalances and supporting initiatives to improve forecast accuracy and inventory efficiency.

Supports attorneys in a global restructuring and special situations practice by managing calendars, travel, client files, communications, billing, invoices, collections, expenses, conflict checks, engagement letters, court filings, fee applications, and client relationships. Coordinates business development events and provides administrative and document-processing support while maintaining accuracy, confidentiality, deadlines, and professionalism. Requires flexibility for overtime and occasional after-hours responsiveness.