Top Tech Jobs & Startup Jobs in NYC, NY

Build and maintain a full-stack AI-native CRM and Sales Co-Pilot: implement features, integrate ERPs, email/telephony, develop GraphQL APIs, deploy to Kubernetes, and integrate LLM-driven automation.

Handle customer inquiries and escalations via phone, email, and chat; de-escalate conflicts; research orders, deliveries, warranties; process orders/returns; collaborate across teams; document interactions; recommend process improvements to enhance customer experience.

Provide technical pre-sales support for enterprise cloud networking accounts: build CXO relationships, lead complex pre-sales campaigns, run POCs, coordinate internal teams, and develop cloud automation strategies to convert opportunities into sales.

Manage a portfolio of publisher accounts to support performance, retention, and revenue goals. Execute day-to-day account tasks, monitor campaign performance, communicate with partners and internal teams, identify trends, follow processes, and collaborate cross-functionally while building publisher strategy and monetization knowledge.

Lead HFNY's Hunger and Youth Collectives, manage a portfolio of nonprofit partners, coordinate shared technology and logistics, run network events, track outcomes and impact, and develop strategic plans to grow collective action across the nonprofit partner network.

Build and scale Python/Django REST APIs and React UIs, own department-wide technical initiatives, improve test coverage and system reliability, debug technical debt, mentor engineers, and drive architecture and tooling decisions.

Develop and maintain a Rails 3.2 application, build internal tools, write unit and test automation, support CI/CD, diagnose and fix bugs, follow SOPs for regulated environments, and collaborate with QA and Product in Agile ceremonies.

Automate rate-making, profitability and loss-trend analyses, and ISO circular rate impact studies for commercial lines. Conduct state rate filings, integrate actuarial results with AI and visualization tools (PowerBI), support pricing strategy and market intelligence, and communicate insights to senior management and underwriters.

Coordinate logistics, scheduling, and administrative support for after-school classes and workshops; communicate with students, instructors, and parents; maintain records; monitor program effectiveness; support student inquiries and ensure a positive learning environment.

Lead design and implementation of a financial compliance program (COSO/AICPA), perform risk assessments, document processes and controls, execute periodic testing and remediation, manage deficiency tracking, coordinate with external auditors, and report control status to the CFO and executive leadership.