Top Tech Jobs & Startup Jobs in NYC, NY

Senior technical support engineer responsible for implementing and migrating IBM i systems on IBM Power platforms, performing onsite installations, managing SAN/VTL/replication and LPAR tasks, providing SME input to presales, resolving escalations, coordinating with stakeholders for acceptance into service, and supporting operational governance within ITIL-aligned environments.

Support onboarding, activation, and integration of Amazon/Walmart accounts; assist CSMs with campaign strategy and optimization; monitor performance, deliver dashboards and business reviews; surface actionable insights; support customer conversations and product adoption; collaborate cross-functionally to ensure executional excellence.

Lead and manage complex tax engagements for high net worth individuals, trusts, and closely held businesses. Oversee planning, compliance, team reviews, client relationships, and engagement profitability while advising on estate, gift, trust, and international tax matters.

Lead CS operations to build health scoring, risk intelligence, and scaled motions for 100+ accounts. Manage the Implementation Manager, improve launch methodology and KPIs, standardize processes and HubSpot data quality, and create executive reporting and programmatic engagement to reduce churn and increase adoption.

Lead and mentor a Salesforce engineering delivery team to design, build, test, and deploy scalable Salesforce solutions. Drive Agile/DevOps processes, release governance, and SLA accountability. Collaborate on platform architecture, integrations, AI readiness, data modeling, and HIPAA-compliant security. Optimize tools, AppExchange integrations, and roadmap alignment with product and operations.

Lead FP&A activities including financial and KPI reporting, forecasting, budgeting, financial modeling, and analysis to support executive and board decision-making. Own management reporting, expense controls, system implementation, and analyses for strategic initiatives and capital-raise workstreams.

Serve as primary contact for assigned brokers and clients, coordinate internal teams to fulfill client requests, manage renewals and reporting, lead virtual and in-person meetings, and deliver excellent client service and cost-analysis.

Maintain and improve the DragonVale C++ mobile game client for iOS and Android. Implement features, debug client-side issues, profile performance, support live operations and releases, collaborate with cross-functional teams, review code, and own client systems through release and post-release support.

Partner with sales to present Delinea PAM/IAM solutions, deliver PoV/PoC engagements, build gold-standard demos, drive pipeline via events and content, advise customers on identity strategy, remove technical blockers, and relay market feedback to Product Management.

Process and record donations in the donor CRM, manage acknowledgments and tax receipts, respond to donor inquiries, support fundraising events and giving pages, maintain donor records, prepare donor dossiers, and collaborate to collect impact narratives.