Top Tech Jobs & Startup Jobs in NYC, NY

Own the Customer Success strategic program portfolio, operating cadence, process improvements, change management, renewals forecasting, and capacity planning. Partner cross-functionally with Implementation, Support, Product, Engineering, Sales, RevOps, Finance, and Marketing to improve customer outcomes and organizational scale. Serve as a deputy to the VP of Customer Success, using data to diagnose problems, build business cases, and track program adoption and results.

Owns DataDome’s partner marketing program, developing quarterly roadmaps and joint marketing plans with technology, cloud, reseller, and referral partners. Responsibilities include executing campaigns and events, managing partner communications and MDF, coordinating stakeholders, tailoring content, maintaining calendars, and measuring MQAs, SQLs, pipeline, participation, and spend efficiency. The role partners with channel, field marketing, content, product marketing, revenue, and executive teams to generate partner-sourced pipeline.

Executes customer marketing programs that turn customers into advocates through case studies, testimonials, reviews, webinars, advisory boards, events, and customer campaigns. Partners with Account Management, Customer Success, Content, Product Marketing, and Field Marketing to identify stories, coordinate production, support expansion, and maintain consistent customer communications. Measures program impact on retention, expansion, and pipeline while serving as Marketing’s primary liaison to customer-facing teams.

Own post-sale relationships for enterprise customers, driving adoption, value realization, retention, renewals, and expansion. Serve as a strategic advisor, lead executive business reviews, monitor customer health, manage escalations, coordinate cross-functional teams, and translate customer goals into measurable outcomes. The role also champions customer feedback internally and supports long-term advocacy through references, case studies, and expansion opportunities.

Leads the commercial strategy and performance of Sephora North America, including Sephora US, Canada, and Sephora at Kohl’s. Owns sales growth, profitability, market share, joint business planning, retailer negotiations, forecasting, promotional strategy, and cross-functional execution across stores and digital channels. Builds senior retailer relationships, leads a team of three, develops talent, and coordinates Marketing, Planning, Supply Chain, Finance, Field, Education, and Trade Marketing teams to deliver profitable growth.

Provides executive-level administrative support to the Chief Program Officer by managing calendars, confidential information, events, purchasing, expenses, research, and special projects. The role improves organizational efficiency through systems and process development, coordinates with colleagues across the organization, and provides backup support to the CPO’s team. This full-time mobile position requires travel throughout New York City’s five boroughs.

Leads new business growth for Local Facilities Management services within an assigned market. Builds and manages sales pipelines, prospects and closes local and regional occupier accounts, leads proposals and negotiations, and achieves revenue and profit targets. Partners with FM leadership to scope engagements and transition wins into onboarding. Develops market coverage plans, maintains CRM forecasts, monitors competitors, and represents the company at client and industry events.

Leads complex enterprise programs and portfolios, establishing governance, delivery frameworks, roadmaps, resource plans, reporting standards, and risk controls. Advises executives, resolves cross-functional issues, supports project managers, manages dependencies and investments, and drives urgent strategic initiatives through execution. Represents the PMO in executive planning and prioritization discussions while improving program management methodologies and delivery outcomes.

Provide phone and email support for accounting and ERP integrations, troubleshooting sync errors, API issues, configuration problems, and construction accounting scenarios. Diagnose and reproduce defects before escalating to Engineering, support integration partners, create troubleshooting guides, train teammates, identify recurring issues, and improve support processes. Maintain high resolution, SLA, and CSAT performance while communicating clearly with customers and internal teams.

Qualify partner-referred enterprise leads, conduct discovery with financial services and life sciences buyers, scope AI consulting engagements with architects, negotiate proposals and SOWs, and close deals. The role manages the full sales cycle, maintains CRM and forecasts, coordinates with Anthropic and AWS partner representatives, communicates market insights, and requires up to 30% travel.

Own and grow strategic Anthropic and AWS alliances, building partner activation, funding, competency, co-sell, and pipeline programs. Lead the alliances team, establish operating processes, develop executive partner relationships, and collaborate with sales, marketing, and delivery. Expand partnerships with GCP and emerging AI providers while maintaining partner tiers and program requirements. The role requires hands-on alliance management, team leadership, enterprise communication, AI ecosystem familiarity, and up to 40% travel.

Qualify enterprise leads, conduct discovery with financial services and life sciences buyers, scope AI consulting engagements with architects, negotiate proposals and SOWs, and close deals. The role manages the full sales cycle, coordinates with AWS and Anthropic partner representatives, maintains CRM and forecasts, and communicates buyer insights to leadership and marketing. Travel up to 30% is required.

Lead full-cycle recruitment for global corporate sales roles across multiple locations. Responsibilities include partnering with hiring managers, developing sourcing strategies, attracting active and passive candidates, managing high-volume requisitions, ensuring strong candidate and hiring manager experiences, maintaining recruiting documentation in Workday, and advising HR partners on sales hiring trends and workforce planning.

Conduct full-cycle recruitment for technical and engineering roles across global locations. Source active and passive candidates through LinkedIn, GitHub, professional networks, and events; evaluate technical capabilities; advise hiring leaders with market intelligence; manage high-volume requisitions; and deliver strong candidate and stakeholder experiences. Maintain recruiting workflows in Workday and partner with HR teams on workforce planning, employer branding, and technical hiring trends.

Leads go-to-market implementation and product operations for Web3 digital payment and membership initiatives. Manages cross-functional projects, product governance approvals, risk mitigation, stakeholder alignment, project tracking, communications, and process improvement across product, engineering, marketing, risk, and operations teams.

Lead product strategy, roadmap, platform development, and partner enablement for secure agentic commerce at American Express. Define capabilities involving intent intelligence, authentication, authorization, tokenization, identity, trust, fraud prevention, and payment processing. Collaborate with engineering, business development, legal, compliance, risk, fraud, and servicing teams to translate ambiguous ecosystem problems into scalable product requirements and compliant AI-agent payment experiences.

Leads American Express enterprise organic social strategy across LinkedIn, Instagram, and Facebook. Responsibilities include developing editorial strategies, creating social-first content, directing agencies, growing audience engagement, defining KPIs, analyzing performance, monitoring trends, and ensuring content meets brand, compliance, and reputation standards. The role partners with cross-functional teams to support enterprise marketing priorities and translate complex business initiatives into compelling narratives.

Manage evening print production, reprographics, copy, mail, and office services workflows for a law firm. Prioritize high-volume requests, estimate timelines, coordinate onsite and offsite resources, delegate assignments, conduct quality assurance, maintain equipment and reports, and communicate with legal professionals and business stakeholders. The role also supports reception, scanning, food and beverage, and mail services while independently resolving issues and training new employees.