Top Tech Jobs & Startup Jobs in NYC, NY

Owns customer success across onboarding, adoption, renewals, retention, and account expansion. Builds trusted relationships with government and regulated-industry customers, monitors account health, configures customer environments, drives product adoption, identifies growth opportunities, and partners with Sales, Product, and Engineering. The role also contributes to customer success processes and playbooks within an early-stage SaaS company.

Leads enterprise architecture standards, cloud modernization, governance, technical debt management, and Architecture Review Board oversight. Designs secure, scalable Azure and hybrid or multi-cloud environments; implements infrastructure as code, CI/CD, automation, and FinOps practices. Oversees technology procurement, application rationalization, security compliance, lifecycle governance, and architecture performance reporting while collaborating with technical and business stakeholders.

Monitor critical hardware and software systems, configure alarms, reduce nuisance alerts, open support tickets, run scripted jobs across Windows, Linux, and AS/400 environments, and assist system administrators with incident resolution. The role supports SQL and Oracle database monitoring, hardware operations, and development of monitoring tools. It requires overnight, weekend, fully onsite work in Brooklyn, with possible travel to MTA field locations.

Supports IT helpdesk operations, including troubleshooting hardware and software issues, documenting incidents in ServiceNow, deploying Windows desktops and mobile devices, managing IT assets, monitoring PC and VDI performance, and assisting with Microsoft Teams deployment. The intern will also contribute to AI and automation projects, QA testing, self-service portal enhancements, FAQ creation, and workflow improvements.

Public Finance interns support municipal bond credit analysis, underwriting, market monitoring, data modeling, deal preparation, business sourcing, marketing materials, and process modernization using AI tools. Interns collaborate with credit analysts, vendors, clients, bankers, financial advisors, and investors, and complete a capstone transaction underwriting project presented to a credit committee.

Develop and maintain scalable back-end products for the Secondary Market team. Responsibilities include building server-side services, integrating databases, managing data flows, collaborating with business and engineering teams, participating in code reviews, debugging defects, optimizing performance, and documenting technical decisions. The role involves using Python, Java, C#, or Node.js and supporting applications powered by data, AI, and advanced analytics.

Lead end-to-end post-training of open-weight language models on proprietary legal data, including dataset development, objective design, supervised fine-tuning, preference optimization, reinforcement learning, evaluation, and distributed training. Build production model-serving systems, agents, tooling, and infrastructure. Partner with product engineers, lawyers, and domain experts to translate workflows into model and evaluation strategies and deliver AI capabilities to users.

Supports the CEO and CPO by managing complex calendars, meetings, travel, expenses, vendors, and special projects. Owns daily NYC office operations, including supplies, facilities coordination, events, onboarding logistics, employee communications, and guest experiences. The role requires strong organization, proactive judgment, communication, and proficiency with workplace collaboration tools.

Leads electronic US Rates trading, including pricing, execution, hedging, risk management, and profitability growth. Designs algorithmic trading strategies and infrastructure, partners with sales, trading, technology, and vendors, supports client solutions, resolves outages, ensures regulatory adherence, and drives efficiency across the electronic trading environment.

Supports customers with data onboarding, analysis, and adoption of Bikky’s insights. Updates DBT models, performs customer retention analyses, collaborates with product and engineering teams, and communicates analytical findings. The role combines SQL, statistical analysis, business judgment, and customer-facing communication, with opportunities to grow into product development, data engineering, or data science.

Supports Corporate Technology Infrastructure finance through planning, forecasting, monthly close, financial modeling, variance analysis, and investment evaluation. Develops dashboards and KPIs, analyzes infrastructure OpEx and CapEx, supports capitalization and accounting alignment, tracks vendor spend, and identifies cost optimization opportunities. Partners with technology, Accounting, Procurement, and FP&A teams while providing financial insights and scenario analysis to senior leadership.

Serves as an on-camera Complex News host covering music, internet culture, entertainment, and cultural events. Creates approximately 10 vertical videos weekly by scripting, storyboarding, filming, editing, and posting content across TikTok, Instagram, YouTube, and the Complex app. Monitors breaking news, conducts interviews, collaborates with content strategy and social teams, and plans coverage for major cultural moments. Requires rapid turnaround, strong editorial judgment, cultural expertise, and flexible after-hours availability.

Own engagement and expansion within an assigned portfolio of existing customers. Conduct high-volume outreach, lead discovery calls, identify expansion opportunities, develop proposals, negotiate commercial terms, and build relationships with finance stakeholders. Maintain forecasts and CRM hygiene while partnering with underwriting, deal desk, and account teams. Advocate for customer needs internally and drive adoption, revenue growth, and measurable business outcomes.