Top Tech Jobs & Startup Jobs in NYC, NY

Leads the team responsible for post-launch health, maintenance, quality, and performance of customer operations automations, including Sierra. Owns operational readiness, monitoring, testing, issue resolution, change management, and retirement. Establishes AI evaluation and human-review systems, analyzes performance data, prioritizes improvements, and coordinates with continuous improvement and AI operations teams to deliver reliable, measurable customer and business outcomes.

UX Research Interns gain workplace experience by attending meetings and trainings, sharing improvement ideas, analyzing metrics, delivering reports, preparing presentations, taking meeting notes, and providing recaps. The role requires self-direction, effective communication, and proficiency with Microsoft Office applications, including Excel, PowerPoint, and Word.

Own retention and upsell strategies for mid-market employer clients, serving as a trusted partner on health plan design, cost performance, and ROI. Manage broker and client relationships, monitor account health, address risks proactively, and collaborate with finance, product, data, and technology teams to deliver value reports. Drive net revenue retention and other business KPIs in a fast-paced startup environment.

Lead end-to-end customer implementations for demand and supply planning modules, including data mapping, configuration, validation, workflow setup, and go-live. Partner with customer planning teams to configure forecasting, inventory, replenishment, and production processes. Validate data, manage timelines and action items, train users, resolve implementation issues, and share customer feedback with product and engineering teams.

Partner with managers and leaders to execute HR strategies, advise on performance management and employee relations, support organizational change, use HR metrics to guide decisions, improve employee experiences, and collaborate with Talent Acquisition and the People team on hiring and HR initiatives.

Leads Riskified’s Strategic Account Executive team and North American enterprise sales strategy. Responsibilities include developing Fortune 500 relationships, identifying customer needs, defining ROI, negotiating contracts, driving revenue targets, creating value propositions, and expanding adoption of fraud and risk solutions. The role also involves strategic analysis, cross-functional collaboration, industry representation, and building relationships across the payments ecosystem.

Own enterprise new business acquisition for Tastewise’s AI food and beverage intelligence platform. Manage the full B2B SaaS sales cycle, including discovery, demonstrations, proposals, negotiations, and closing. Engage senior stakeholders at CPG and foodservice companies, understand Marketing, Innovation, R&D, and Sales workflows, and coordinate internal teams to advance complex deals. Maintain disciplined pipeline management while meeting or exceeding annual quotas.

Own the full sales cycle for midmarket API and web app customers, from discovery through closing. Build pipeline through outbound and inbound opportunities, use MEDDPICC to qualify deals, manage strategic accounts, and maintain accurate HubSpot activity. Collaborate with BDR, Marketing, Product, and ML teams while helping develop sales processes and playbooks. Travel to strategic customers as needed.

Lead the strategy, roadmap, development, and growth of Genius Sports’ digital match capture platform. Own first- and third-party positional tracking products, collaborate with engineering and business teams, define KPIs, manage cross-functional delivery, and explore computer vision, 3D capture, digital twin, and real-time system innovations. The role requires balancing platform and customer needs, guiding investment across multiple planning horizons, supporting commercial initiatives, and mentoring product managers.

Own Samsara’s monetization platform for packaging, entitlements, metering, rating, provisioning, and invoicing. Define consumption- and outcome-based pricing, make unit economics visible, and improve time to market and product margins. Partner with product, engineering, Finance, Sales Operations, and Revenue Systems teams to build reusable commercial infrastructure adopted across the product portfolio. The role requires strong platform product management, technical architecture fluency, executive communication, and ownership of business metrics.

Build and maintain reliable data pipelines, computed tables, and scalable data models using SparkSQL and PySpark. Integrate IoT, product, customer, external, unstructured, and ML-related data into a central data lake for analytics, causal inference, model training, and dashboards. Ensure high data quality and uptime while collaborating with data science, analytics, AI/ML, and engineering teams.