Top Tech Jobs & Startup Jobs in NYC, NY

Supports Customer Success Managers by assisting property managers, building owners, and supers; preparing savings reports; analyzing customer data and dashboards; identifying issues and trends; maintaining CRM records; executing playbooks; and driving platform adoption. The role involves troubleshooting, relationship building, cross-functional collaboration, and helping customers operate heating systems efficiently.

Provides post-sale customer support through email, chat, and phone, including product guidance and technical troubleshooting. Documents and escalates software issues to Engineering, maintains customer relationships, and communicates customer feedback to Product and Development teams. Supports internal and external stakeholders with product expertise while using AI tools to improve support efficiency and response quality.

Drive full-cycle enterprise sales for flexible labor solutions across hospitality, catering, food service, venue, and event organizations. Prospect and close strategic accounts, manage complex multi-stakeholder buying processes, build accurate pipelines, develop account plans, communicate labor ROI, and collaborate on proposals and proofs of concept. Represent WorkWhile at industry events and executive meetings while exceeding quota and expanding strategic customer relationships.

Manage the full customer lifecycle for Fortune 500 and high-growth startup accounts, including onboarding, implementation, adoption, retention, renewals, and expansion. Build trusted relationships with technical and executive stakeholders, identify growth opportunities, mitigate account risks, simplify technical concepts, and communicate customer feedback to Product and Engineering. The role is based in Radar’s NYC headquarters Monday through Thursday, with remote work available Fridays.

Build and operate foundational developer infrastructure across CI, build systems, deployment orchestration, and test platforms. Improve build speed, deployment safety, test reliability, observability, and engineering productivity at scale. Own services from architecture through production, including SLOs and on-call operations. Lead cross-functional technical projects, partner with engineering teams, mentor engineers, and shape platform strategy.

Leads GumGum’s product and solutions marketing function, shaping go-to-market strategy, positioning, launches, portfolio messaging, vertical campaigns, case studies, sales enablement, and training. Partners with Product, Sales, Client Services, and Marketing leadership while managing and developing an established team of marketers. Translates complex advertising technology into compelling commercial solutions and influences product roadmaps through market feedback and competitive intelligence.

Software Engineering interns contribute to production features, applications, APIs, services, data ingestion pipelines, and machine-learning-enabled products. They participate in code reviews, deployment, observability, infrastructure as code, and production-readiness practices while collaborating with experienced engineers. Interns work in person from the Cambridge headquarters or New York City office and receive opportunities for technical learning, exploration, and cross-team development.

Leads an analytics engineering team responsible for scalable, governed data models, semantic layers, BI frameworks, and self-service analytics. Owns the dbt, Snowflake, and Looker ecosystem; establishes standards for data modeling, testing, documentation, metrics, and governance. Partners with technical and business stakeholders to translate requirements into data products, present insights to executives, and deliver reliable analytics assets. Manages resources, mentors team members, drives project delivery, and ensures data quality, compliance, and consistency across reporting tools.

The Account Director will build and manage enterprise sales pipelines through outbound, BDR, and inbound channels. Responsibilities include developing outbound strategies, managing complex sales cycles, conducting discovery and product demonstrations, negotiating pricing, closing high-value deals, and building strategic customer relationships that support adoption, retention, and expansion. The role also gathers customer feedback, collaborates cross-functionally, and represents the company at networking events and industry forums.

Lead product marketing for an AI-first compliance platform: own messaging and positioning across industries, build ICPs and personas, create sales enablement, run customer insight conversations, lead GTM for launches, and partner with content, social, events, and web to keep the story consistent.