Top Tech Jobs & Startup Jobs in NYC, NY

Provides Tier I technical support for smart cooler vending operators. Handles customer intake, onboarding, app and machine-status questions, basic troubleshooting, connectivity and payment-reader issue gathering, documentation, follow-up, and escalation to Tier II. The role requires clear communication, structured checklist use, accurate ticket documentation, and the ability to explain technical steps plainly without making unsupported technical or equipment decisions.

Manage data collection and market research for telecom and datacenter suppliers, support RFP/RFQ creation, build vendor partnerships, coordinate cross-functional evaluation and contracting, track supplier performance and market trends, and provide data-driven recommendations to inform network expansion and procurement strategy.

Administers enterprise infrastructure across Windows servers, endpoints, identity, networks, security platforms, virtualization, and backup/DR. Responsibilities include Active Directory administration, server hardening and patching, endpoint protection, firewall and VPN support, VMware operations, backup verification, compliance with NIST 800-171/CMMC practices, change management, documentation, and Tier 2/3 support. The role requires collaboration with cybersecurity and infrastructure teams and may involve occasional onsite, evening, or weekend work.

Own the sales and partnership pipeline from lead qualification through signed agreements and partner launch. Responsibilities include discovery calls, lead generation, market research, personalized email and LinkedIn outreach, proposal creation, partner activation, and performance tracking. The role works closely with the CEO and Sales, Marketing, and Customer Success teams to engage governments, innovation agencies, and corporations worldwide.

Provides first-line technical and customer support for MeridianLink mortgage clients. Responds to inquiries, documents cases, resolves issues, coordinates escalations, communicates updates, supports procedures and training, and mentors junior specialists. May represent the team in meetings when a supervisor is unavailable.

Own and improve Kit’s production infrastructure across AWS, Kubernetes, databases, networking, CI/CD, monitoring, and platform tooling. Lead upgrades, incident response, cost optimization, documentation, and self-service paved paths. Participate in a three-person on-call rotation and build reliable infrastructure that supports engineers, non-engineers, and AI agents.

Lead discovery, strategy, roadmapping, prioritization, and delivery for internal digital products. Partner with engineering, design, and stakeholders to define requirements, manage backlogs, conduct user research, and coordinate releases. Use product analytics, experimentation, event tracking, and qualitative insights to optimize activation, engagement, conversion, retention, and overall business value.

Build and manage AddSearch’s partner channel by acquiring and onboarding strategic agency partners, enabling partner teams, generating partner-sourced opportunities, and tracking pipeline and revenue. The role includes nurturing relationships, running joint marketing initiatives, establishing HubSpot attribution and reporting, and sharing market feedback with Sales, Marketing, and Product. It requires B2B SaaS partnerships or business development experience, AI fluency, commercial acumen, CRM expertise, and strong relationship-building skills.

Manage and grow the company’s retailer.com business across Walmart, Home Depot, Target, Lowe’s, and other platforms. Develop channel strategy, oversee daily catalog and product-detail-page execution, monitor pricing, buy-box status, promotions, advertising, and ratings, and provide monthly performance reporting. Partner cross-functionally with sales, media, brand, eCommerce, and merchandising teams to launch products, optimize listings, analyze market trends, support forecasting, and drive topline sales growth.

Generates new business for safety consulting services through outbound prospecting, networking, lead generation, presentations, and industry events. Maintains prospect lists, manages CRM activities, nurtures opportunities, supports proposals and onboarding, and reports pipeline updates, market intelligence, and competitor insights to leadership. Collaborates with sales, marketing, and consulting teams to drive revenue growth and expand market presence.