Top Tech Jobs & Startup Jobs in NYC, NY

Leads strategic communications and marketing strategy for client engagements, developing strategic frameworks, integrated campaign plans, insight-driven briefs, and pitch narratives. Provides senior client counsel, supports business development, builds client relationships, collaborates across digital, creative, analytics, and account teams, and mentors junior strategists. Ensures strategy aligns with client objectives, measurable outcomes, and successful campaign execution.

Lead redesign of core data models, expand and improve the reporting system, and build user-facing automation to streamline repeated workflows. Work autonomously to take features from conception through delivery while collaborating with stakeholders and raising engineering standards.

Provide high-level administrative support to senior leaders by managing complex calendars, coordinating meetings, travel and events, preparing expense reports and presentations, handling communications, supporting department operations and special projects, mentoring administrative staff, and providing backup support.

Lead sales and partnership efforts with employee benefits consultants, brokers, advisors, and employers. Build and maintain partner relationships, demonstrate Milu's value proposition, drive business development, meet sales targets, and ensure excellent customer support in a remote environment.

Supports procurement for goods, services, and human service contracts across community programs. Coordinates with city agencies and community providers, monitors procurement activities, provides technical assistance, prepares fiscal evaluations and program analyses, and ensures compliance with NYC procurement rules, Charter guidelines, local laws, and agency procedures. Serves as a liaison among program, budget, legal, and contracting offices to facilitate timely contract delivery.

Own customer renewals, onboarding, adoption, retention, account health, and engagement across a portfolio of subscription and research customers. Partner with Account Managers and analysts, connect customers to relevant research, communicate customer feedback internally, and build the company’s customer success playbook, health scoring, engagement cadence, and AI-assisted coverage model.

Refine, stabilize, and enhance a Google Docs add-on including Apps Script refactoring, OAuth2 and REST API integration, retry and sync logic, UI improvements, end-to-end testing, and preparing the add-on for Google Workspace Marketplace publication and security review.

Lead enterprise customer success for national home care networks and health systems. Own pilots through expansion, run executive cadence, diagnose workflows, coordinate technical triage with engineering, build onboarding/playbooks, influence roadmap, and travel for go-lives and QBRs (~30%).

The role involves cultivating customer relationships, managing sales and operations, and providing product insights to drive company progress.

Lead design, build, and scale of Kubbly's messaging AI platform. Own architecture, reliability, observability, databases, integrations, CI/CD, and production systems while shaping product roadmap and engineering culture.