Top Tech Jobs & Startup Jobs in NYC, NY

Provide remote inbound technical support via phone, chat, email and tickets. Troubleshoot software issues, document and escalate cases, guide clients through resolutions, submit product change requests, and assist team members while following CDK processes and training.

Manage post-sale technical implementations and serve as escalation between clients and partners. Perform installations, upgrades, testing, and system configuration. Track project progress, resolve scheduling issues, and keep stakeholders informed. Build strong client relationships, consult on operational needs, and maintain industry-specific product knowledge.

Design, build, and support Dynamics 365 CRM and Power Platform solutions including Dataverse, Power Pages, Power Automate, integrations with Business Central and external systems. Develop custom extensibility (C#/.NET plugins, JavaScript, PCF), implement portal UX/security, enable ALM and deployment practices, troubleshoot production issues, and collaborate with stakeholders to deliver maintainable, scalable customer-facing applications.

Lead partner-focused marketing strategy and execution to drive partner recruitment, enablement, and co-marketing initiatives. Build partner playbooks, manage PRM marketing components, coordinate joint campaigns, events, and partner communications, track partner KPIs and ROI, and collaborate with partner operations and corporate marketing to grow partner-sourced pipeline and revenue.

Design, build, and maintain scalable AI/ML pipelines for data processing, model training, and deployment. Collaborate with data scientists and engineers to implement and optimize AI solutions, troubleshoot pipeline issues, document best practices, and develop MVP code to transition into production-ready systems.

Lead strategy and execution for Enrollments and the Patient Journey API to enable hub connectivity and real-time status surfacing. Deliver biopharma sponsorship differentiation through discovery, API design, cross-functional execution, commercial readiness, and stakeholder alignment while ensuring compliance and measurable financial outcomes.

Handle automobile liability and physical damage claims for Michigan: investigate, evaluate coverage and liability, prepare estimates, negotiate settlements, authorize payments, identify subrogation, refer to specialty units, document files in claims system, and manage repair/total-loss processes. Role requires compliance with Michigan insurance law and occasional travel or inspections.

Manage complex Michigan Personal Injury Protection (PIP) claims from intake through resolution. Conduct coverage analysis and investigations, evaluate damages and financial loss, negotiate settlements, approve payments, coordinate with attorneys, MCCA, and internal units, document and close files in claims systems, and handle catastrophic and attorney-represented claims requiring advanced legal and medical knowledge.

Lead and scale corporate finance functions, build financial models and forecasts, own budgeting and FP&A lifecycle, support KPIs and cross-functional decision-making, drive ROI initiatives, support fundraising, M&A and investor relations, and implement processes and systems to improve forecasting and reporting.

Provide administrative leadership for the CMO Office program portfolio: coordinate projects, stakeholders and meetings; prepare reports and presentations; assist budgeting and forecasting; standardize processes, support onboarding and events, and drive system-wide alignment and implementation of initiatives.

Build and own a versioned, documented gold data layer from silver Lakehouse sources for AI research. Transform, validate, and curate multi-modal datasets, build reusable Databricks/PySpark pipelines, automate quality and labeling, support researcher workflows, and maintain lineage and dataset snapshots for model development and evaluation.

Design, build, and deliver AI-driven Salesforce Agentforce agents and intelligent automations. Develop integrations, test automations, debug Apex/JavaScript/Python code, produce technical documentation, mentor junior engineers, participate in DevOps and QA, and support transformational projects and high-priority incidents.