Top Tech Jobs & Startup Jobs in NYC, NY

Investigate potentially suspicious cryptocurrency, brokerage, and fiat transactions; analyze blockchain fund flows using Chainalysis, TRM, or similar tools; review customer activity across multiple financial products; draft regulatory Suspicious Activity Reports; manage investigations from alert through closure; and identify trends, control gaps, and process improvements supporting BSA/AML compliance.

Supports and improves enterprise AI platforms and infrastructure across cloud and on-premises environments. Builds automation and self-service tooling, troubleshoots LLM integrations and production systems, monitors AI usage and performance, and maintains deployment and observability workflows. Collaborates with engineering, product, business systems, and AI strategy teams to improve reliability, usability, and operational efficiency of AI solutions.

Lead Robinhood’s enterprise AI compliance program, including governance, risk assessments, model validation, AI tool inventories, regulatory monitoring, policies, testing, and training. Partner with Legal, Privacy, Risk, Engineering, Security, and Compliance teams to enable responsible AI adoption while managing regulatory and operational risks. Advise senior leadership and boards, support audits and regulatory inquiries, and establish scalable controls for generative and agentic AI.

Supervise office services operations, including staffing, workflow prioritization, mail, reprographics, conference room setup, vendor coordination, and client service. Manage timekeeping, reports, resource utilization, training, performance issues, and operational problem resolution. Ensure work is completed accurately and on schedule while maintaining policy compliance, profitability, customer relationships, and confidentiality.

Provides back-office office services, primarily reprographics, mail processing, and intake. Operates and loads reprographics and mail equipment, manages job tickets and workflow, meets deadlines, performs quality assurance, troubleshoots basic equipment issues, communicates with clients, and handles sensitive documents. Supports additional hospitality, facilities, audio/visual, and reception services as needed while following client and company procedures.

Drives net-new enterprise sales for digital media, AdTech, and MarTech solutions. Prospects and closes brand and agency accounts, develops consultative omnichannel media strategies, manages complex sales cycles, and builds executive relationships. Maintains sales forecasts and CRM records while partnering with strategy, product, operations, and sales teams to deliver customized proposals and campaigns. Requires expertise in programmatic media, retail media, data targeting, identity resolution, and digital advertising trends. Travel is approximately 20–30%.

Oversee international accounts receivable operations, including collections, credit analysis, invoicing, aging reports, customer account setup, payment processing, and order releases. Coordinate with customers, collection agencies, and internal departments to resolve account issues, monitor credit exposure, reduce outstanding balances, and support timely shipments. Prepare financial reports and maintain accurate records using Dynamics 365, Excel, Outlook, and Power BI.

Leads Compass’s technical infrastructure organization and owns the long-term strategy for cloud platforms, build and release systems, data infrastructure, developer tooling, observability, and AI-enabled development. Manages engineering managers and senior technical leaders, shapes organizational structure, improves reliability and deployment safety, drives infrastructure cost optimization, accelerates developer productivity, and communicates strategic plans to senior leadership. Requires deep infrastructure engineering expertise, extensive management experience, AWS fluency, operational excellence, and enterprise security knowledge.

Build the technical foundation for Anthropic’s Support Technology platform. Develop backend systems, APIs, data models, event-driven workflows, support tools, and Claude-powered agents that diagnose and resolve customer issues safely. Improve billing and subscription experiences, support enterprise and partner channels, and establish reliable, observable, auditable systems. Lead cross-team technical efforts, drive root-cause fixes, mentor engineers, and set long-term technical direction while measuring customer outcomes.

Leads global reseller operations across cloud marketplace and direct resale motions. Builds standardized authorization, onboarding, transaction, billing, attribution, payout, and support processes across AWS, Google Cloud, and Microsoft. Manages reseller operations staff and vendors, coordinates with Finance, Tax, Legal, Deal Desk, and cloud alliance teams, and develops automation using Claude. Owns operational controls, transaction data quality, scorecards, launch readiness, and continuous process improvement as the program scales.

Leads Anthropic’s Customer Success organization for regulated financial services, healthcare, and life sciences customers. Builds and scales the team, develops regulated-industry success methodologies, drives adoption, expansion, retention, and customer satisfaction, and manages executive engagements and escalations. Partners with Sales, Product, Engineering, Security, Legal, and Marketing to navigate compliance, procurement, risk, and security reviews. Owns hiring, coaching, forecasting, renewal-risk mitigation, customer advocacy, and responsible AI deployment practices.

Lead complex SAP programs from initiation through business value realization, owning scope, quality, budgets, forecasts, resources, risks, and delivery outcomes. Facilitate steering committees and executive reviews, resolve stakeholder conflicts and escalations, manage cross-team dependencies, and maintain accountability across multiple workstreams. Mentor project managers, improve delivery standards, and apply agentic AI to evaluate outputs, increase adoption, and automate project-management activities.

Build and deploy production GenAI and LLM systems for enterprise clients in financial services and healthcare. Work directly within customer teams to understand business functions, develop AI solutions, create evaluation suites, and deliver cloud-native systems on AWS. Own engagements from problem framing through production, advise senior stakeholders, contribute to AI delivery frameworks, and support presales. The role requires hands-on software engineering, Claude and Cowork expertise, operational ownership, and comfort with ambiguous environments.

Owns the marketing strategy and customer experience for Small Business Card prospect applications, leading a major application redesign workstream. Partners with Product, Technology, Legal, and Compliance to define requirements, prioritize roadmaps, manage cross-functional initiatives, optimize conversion through testing, and communicate performance insights to senior leadership.

Provides comprehensive executive and administrative support to three Vice Presidents, including complex calendar management, domestic and international travel coordination, meetings, events, expenses, procurement, team operations, and confidential information management. Builds relationships with senior leaders, colleagues, and external partners; supports team engagement and culture initiatives; tracks deadlines and administrative requirements; and resolves issues proactively in a fast-paced, evolving environment.

Develops and owns end-to-end decision science initiatives, including predictive modeling, recommendation, optimization, experimentation, and GenAI solutions. The role applies agentic AI, transformer-based recommenders, conversational AI, and LLMs to servicing use cases. Responsibilities include building production-ready data science products, partnering with technology and business teams, measuring impact, optimizing models, leading workstreams, and communicating recommendations to stakeholders.

Manage the full lifecycle of linear TV, CTV, and local advertising campaigns, including planning, buying, trafficking, scheduling, monitoring, optimization, partner coordination, and reconciliation. Analyze pacing and performance, resolve delivery issues, prepare operational reports, negotiate inventory and make-goods, and recommend improvements. Collaborate with Sales, Client Success, network partners, and internal teams to ensure campaign delivery, accuracy, and client satisfaction.

Develop and implement low-level embedded software in C/C++ for embedded Linux platforms and Wave Relay networking systems. Responsibilities include device drivers, kernel modules, network stack development, platform porting, hardware and production test support, system integration, technical proposals, and field support at test locations, military facilities, and customer sites.