Top Tech Jobs & Startup Jobs in NYC, NY

Provide technical support to enterprise clients through phone, email, and chat. Resolve account, platform, authentication, permissions, and operating-system issues; manage ticket queues and response times; conduct onboarding and product training; de-escalate customer concerns; escalate complex cases; and collaborate with internal teams on product updates, security protocols, and operational projects.

Leads Zipline’s enterprise Account Management and Customer Success function, owning retention, renewals, expansion, and customer outcomes. Develops managers and global teams, scales coverage models and operations, drives AI and automation adoption, and partners cross-functionally with Sales, Product, and RevOps. The role requires strong commercial judgment, organizational change leadership, and experience in enterprise SaaS. It may require up to 25% travel.

Lead and coach a five-person product design team while defining design excellence, scaling design systems, shaping product strategy, and delivering hands-on design work. Partner with cross-functional leaders, improve research and design practices, support career development, and advocate for customer needs across multiple marketplace products and surfaces. The role is remote with occasional travel.

Develops and executes federal and state government affairs strategies for a health insurer. The role monitors legislation and regulation, translates policy developments into business recommendations, develops advocacy materials and policy positions, builds relationships with policymakers and agencies, represents the company in coalitions, and briefs senior leadership. It also uses AI tools for legislative tracking and research.

Designs partner solutions across pre-sale and implementation, including workflows, API integrations, product trade-offs, pricing, demos, and implementation playbooks. Acts as the bridge between partners, Account Executives, Onboarding, Engineering, and Product. The role requires healthcare experience, strong analytical and problem-solving skills, API and workflow fluency, and the ability to create Figma mockups and interactive demos.

Leads complex, cross-functional IT programs involving multiple projects, technical teams, and workstreams, including mergers, acquisitions, and divestitures. Responsibilities include integration strategy, program planning, budget and timeline management, stakeholder communication, risk mitigation, team coordination, performance reporting, organizational change management, and post-merger optimization. The role requires executive stakeholder management and delivery of technology initiatives with minimal business disruption.

Lead strategic hospital and health system partnerships, owning relationship health, clinical integration, implementation, governance, and value realization. Coordinate Product, Clinical Operations, and Technology teams to deliver partner commitments, manage risks, resolve escalations, track clinical and operational performance, and present actionable insights to executive stakeholders. The role requires hospital workflow expertise, strong account and project leadership, executive communication, and 25%–50% domestic travel.

Designs, develops, deploys, monitors, and supports SAP BTP integration flows using SAP Integration Suite and Cloud Integration. Translates requirements into interface designs, mappings, and error-handling rules; connects SAP, third-party, cloud, and on-premises systems; troubleshoots failures; and supports production releases. Preferred experience includes SAP Process Orchestration, API Management, Event Mesh, Open Connectors, Cloud Foundry, and B2B integration using AS2 and EDI standards.

Implement and customize project management and CRM systems, integrate them with existing tools, gather business requirements, develop process strategies, train employees, and provide ongoing system support and maintenance. The role requires client collaboration, strong communication, knowledge of CRM and project management platforms, and familiarity with automation tools such as Zapier and Make.com.

Leads Pavilion’s global marketing function across acquisition, renewals, product marketing, lifecycle, performance marketing, brand, web, events, and sales enablement. Owns marketing strategy, budget, bookings growth, conversion, retention, positioning, and team development. Partners with executive leadership, Finance, RevOps, Sales, and Member Success to improve commercial performance. Oversees AI adoption, marketing operations, B2B and B2C go-to-market programs, direct conversion outreach, and brand communications.