Top Tech Jobs & Startup Jobs in NYC, NY

Own strategic enterprise and mid-market customer relationships, serving as a trusted advisor through adoption, renewals, expansion, and long-term success. Develop account plans, drive commercial health, identify growth opportunities, and partner with Sales on expansion. Translate customer feedback for Product and Engineering, forecast retention and growth, and manage executive stakeholder relationships across a portfolio of high-value SaaS accounts.

Coordinates early-career recruitment programs, campus recruiting events, onboarding, development workshops, employer-brand initiatives, and employee engagement activities. Maintains recruiting data and materials, partners with universities, vendors, and stakeholders, supports virtual and onsite events, and helps implement an employee brand champion program. Uses Agentic AI to automate reporting, engagement analysis, surveys, communications, referrals, and event management.

Leads performance engineering across the organization by designing load-testing and data-generation frameworks, defining benchmarks and standards, analyzing application, database, and system behavior, and guiding teams in performance optimization. Builds reusable tooling and best practices using k6, JavaScript, Grafana, and InfluxDB while addressing scalability, latency, throughput, and reliability challenges in distributed cloud-native systems.

Build and own foundational Android platform infrastructure, shared libraries, architecture, developer tooling, observability, and performance systems. Lead AI-native engineering practices, evaluate AI development tools, drive cross-organizational technical initiatives, establish scalable standards, mentor engineers, and collaborate across Android, iOS, web, backend, product, and design teams.

Provide fast, empathetic technical support for Attio's SaaS CRM via email, chat, and video; troubleshoot APIs, integrations and product issues; document bugs; contribute to knowledge bases; advocate customer needs to Product and Engineering; and help customers optimize workflows and automations to drive long-term value.

Identify and qualify sales opportunities through inbound and outbound campaigns, engage IT and business decision-makers, schedule introductory meetings, nurture prospects, maintain Salesforce records, meet opportunity quotas, and collaborate with Sales and Marketing. The role provides extensive training and coaching as an entry point to an Account Executive career.

Launch WatchDog’s peer-to-peer dog-care app in NYC and Brooklyn by creating and managing social media content, appearing in promotional content, planning events, promoting the app at dog parks, posting flyers, and engaging users through online forums, comments, direct messages, and Reddit. The role targets 5,000 paid members during a one-month contract, with potential extension, broader growth responsibilities, and future compensation opportunities based on performance.

Own post-sale client relationships for a private fund management platform. Manage implementation, adoption, value realization, account health, and retention while coordinating internal teams and resolving complex customer issues. Guide clients through change management, product workflows, and measurable success planning. Translate feedback into internal action plans, identify expansion opportunities, support advocacy efforts, and mentor junior customer success managers.

Lead global regulatory strategy and compliance for Fora’s international expansion. Responsibilities include evaluating market-entry requirements, advising international teams, coordinating local counsel, developing policies and legal frameworks, overseeing privacy and regulatory compliance, engaging with regulators, managing audits, and maintaining registrations, licenses, filings, bonding, and reporting obligations across jurisdictions.

Lead high-impact, cross-functional strategic initiatives alongside executives. Define priorities, scope and execute projects end-to-end, perform quantitative and qualitative analyses, design process improvements, build operating metrics and reporting, and align Product, GTM, and Sales to drive growth and efficiency.