Top Tech Jobs & Startup Jobs in NYC, NY

Manage 8–10 concurrent customer implementations, coordinate internal delivery milestones, translate customer business processes into optimized software workflows, and serve as a trusted advisor. The role also involves improving implementation processes, identifying scalable best practices, communicating product issues to engineers, and managing customer accounts to maintain high NPS and low churn.

Leads FP&A budget, forecast, comparative, and management reporting for agency and executive leadership. Develops financial models, scenario analyses, reporting standards, and dashboard requirements. Partners with Finance Systems and EPM teams on report design, testing, data flows, and process improvements. Coordinates management reporting, budget packages, Board presentations, training materials, and SharePoint administration. Requires strong financial analysis, reporting technology, Excel, BI, and cloud-based EPM experience.

Own enterprise sales across new and existing accounts, leading consultative, ROI-driven sales cycles from discovery through close. Develop account plans, build executive relationships, collaborate with Solutions and Forward Deployed Engineers, forecast pipeline, maintain CRM discipline, lead business reviews, represent the company at industry events, and relay customer insights to shape the product roadmap.

Resolves contractor support tickets involving payments, identity verification, account access, onboarding, and project issues. Serves as a single point of contact, coordinates escalations across internal teams, monitors Discord requests, applies ticket severity classifications, supports P0 on-call response, and identifies opportunities for self-service and automation. Maintains service-level performance and helps reduce re-escalations and unresolved contractor issues.

Designs, deploys, administers, and optimizes secure, highly available AWS infrastructure and Microsoft-based enterprise environments. Responsibilities include AWS architecture, SQL Server administration, enterprise networking, Windows Server and IIS support, infrastructure automation, monitoring, incident response, disaster recovery, security, and compliance. The role troubleshoots complex issues across cloud, network, operating system, database, and application layers, leads major incident resolution, supports migrations, and participates in on-call operations.

Talent-pipeline posting for future logistics and supply chain opportunities. Potential roles may include logistics coordination, dispatch, supply chain support, customer service, transportation or fleet support, and administrative or operational support. Candidates should be comfortable in fast-paced environments and demonstrate strong problem-solving skills. Applications will be retained and reviewed as suitable openings become available.

Manage a portfolio of utility and energy-efficiency clients as the primary contact throughout program implementation. Build stakeholder relationships, coordinate internal and external teams, manage timelines, risks, and contractual deliverables, and maintain strong client satisfaction. Identify account expansion and sales opportunities, lead client meetings and RFP efforts, translate client priorities into action, and drive continuous improvement across program delivery.

Reviews signed customer agreements against Salesforce records and quotes to verify products, quantities, prices, dates, approvals, and required data before billing and onboarding. Corrects routine Salesforce issues, tracks returned deals, communicates with Sales and Customer Success, escalates exceptions, confirms downstream handoffs, logs root causes, and improves procedures using AI-assisted review tools.

Nurture inbound healthcare, MedTech, and privacy-focused prospects from initial engagement through qualified meetings with the Growth Manager. Responsibilities include personalized multichannel outreach, lead qualification, event and trade show support, CRM and pipeline management in HubSpot, re-engagement campaigns, sales enablement, messaging refinement, and sharing prospect feedback with marketing and growth teams. The role is fully remote but requires travel to industry conferences and trade shows.

Design and test AI-powered tax workflows, evaluate generated tax analysis, and convert tax engagements into structured processes. Implement workflows with accounting firms and corporate tax teams, configure customer solutions, and support quality reviews. Translate customer feedback into product improvements while collaborating with product, engineering, and data science teams. Research U.S. federal tax sources, document best practices, and create reusable workflow templates.