Top Tech Jobs & Startup Jobs in NYC, NY

Leads the East enterprise sales team, driving quota attainment, account-based execution, forecasting discipline, win-rate improvement, and complex deal strategy. Manages, coaches, and performance-manages Account Executives while developing scalable sales processes and enterprise go-to-market motions. Partners cross-functionally with Marketing, Product, RevOps, Enablement, Solutions Engineering, Legal, and Customer Success to improve deal velocity, customer engagement, and segment performance.

Lead and mature the companys information security program: maintain ISMS and certifications, run SOC operations (SIEM/EDR), integrate security into SDLC, manage vulnerability and incident response, oversee third-party/vendor risk, conduct security testing and training, and support regulatory cybersecurity QMS documentation and submissions for FDA, EU MDR, NIST standards.

Supports Customer Success Managers by assisting property managers, building owners, and supers; preparing savings reports; analyzing customer data and dashboards; identifying issues and trends; maintaining CRM records; executing playbooks; and driving platform adoption. The role involves troubleshooting, relationship building, cross-functional collaboration, and helping customers operate heating systems efficiently.

Lead and maintain IBM z/OS mainframe infrastructure for high-availability telecommunications systems. Provide technical leadership for upgrades, migrations, performance tuning, capacity planning, security (RACF) administration, SMP/E software management, and troubleshooting across integrated mainframe environments while collaborating with a small engineering team and supporting internal developers and testers.

Provides post-sale customer support through email, chat, and phone, including product guidance and technical troubleshooting. Documents and escalates software issues to Engineering, maintains customer relationships, and communicates customer feedback to Product and Development teams. Supports internal and external stakeholders with product expertise while using AI tools to improve support efficiency and response quality.

Drive full-cycle enterprise sales for flexible labor solutions across hospitality, catering, food service, venue, and event organizations. Prospect and close strategic accounts, manage complex multi-stakeholder buying processes, build accurate pipelines, develop account plans, communicate labor ROI, and collaborate on proposals and proofs of concept. Represent WorkWhile at industry events and executive meetings while exceeding quota and expanding strategic customer relationships.

Manage the full customer lifecycle for Fortune 500 and high-growth startup accounts, including onboarding, implementation, adoption, retention, renewals, and expansion. Build trusted relationships with technical and executive stakeholders, identify growth opportunities, mitigate account risks, simplify technical concepts, and communicate customer feedback to Product and Engineering. The role is based in Radar’s NYC headquarters Monday through Thursday, with remote work available Fridays.

Build and operate foundational developer infrastructure across CI, build systems, deployment orchestration, and test platforms. Improve build speed, deployment safety, test reliability, observability, and engineering productivity at scale. Own services from architecture through production, including SLOs and on-call operations. Lead cross-functional technical projects, partner with engineering teams, mentor engineers, and shape platform strategy.

Provides executive administrative support to the Chief Information Security Officer, including calendar and email management, travel arrangements, meeting coordination, minutes, action-item tracking, and special projects. The role requires sound judgment, confidentiality, strong communication, flexibility, and the ability to support a virtual workforce in a fast-paced environment.

Own core product areas end-to-end for a B2B SaaS childcare platform: conduct user research, synthesize customer and CS feedback into roadmaps, partner with Engineering to scope and deliver features, prioritize with data, and drive continuous product improvements.