Top Tech Jobs & Startup Jobs in NYC, NY

Manages corporate customer accounts, drives renewals, expands revenue, identifies new-logo opportunities, and supports retention and adoption. Builds strategic customer relationships alongside regional Account Managers, handles discovery, objection management, negotiation, forecasting, quoting, and order coordination. Requires collaboration with internal stakeholders and travel to customer meetings and events as needed.

Serve as CEO's right hand to define success metrics, lead cross-functional initiatives, build internal systems and processes, analyze product and customer data, run growth experiments, manage vendors, and operationalize high-impact projects to scale the company.

Lead institutional customer AML/KYC onboarding, including escalations, account decisions, customer RFIs, and risk-based due diligence. Ensure procedures comply with BMA, FinCEN, FATF, OFAC, and global requirements. Improve onboarding policies, timelines, data quality, automation, and customer experience while monitoring KPIs and reporting to senior leadership. Collaborate cross-functionally with Engineering and lead onboarding strategy in a regulated fintech environment.

Lead development of AI-powered product features, including MCP integration and customer workflow builder. Translate decarbonization and building-management challenges into scalable solutions, prioritize roadmaps, engage customers, establish AI infrastructure, monitor product KPIs, and partner with go-to-market teams. The role requires shipping LLM-powered products, influencing cross-functional teams, managing stakeholders, and driving customer-centric product launches.

Provides end-to-end customer support through live chat, email, phone, and direct messaging. Resolves issues, communicates empathetically, develops product expertise, advocates for customers, analyzes feedback, and delivers data-driven insights to improve products, processes, and the overall customer journey. The role collaborates with operations, product, and management teams in a fast-paced, onsite NYC environment.

Respond to online customer inquiries, demonstrate Toyota products, understand consumer needs, provide excellent customer service, introduce customers to the dealership and Toyota brand, and enhance the vehicle-shopping experience. The role requires strong computer skills, a courteous and enthusiastic attitude, teamwork, and successful completion of background and drug screening.

Design, deploy, and secure scalable AWS and Azure cloud environments using IaC. Build secure CI/CD pipelines, enforce software supply-chain protections, harden AKS/EKS, manage key rotation and data protection, and centralize telemetry into Microsoft Defender for Cloud. Support secure AI/LLM platforms and operationalize cloud security posture and runtime protections.

Manage and automate internal IT infrastructure as a product: scale onboarding/offboarding, migrate and maintain Apple MDM (Jamf/Kandji), build Zero-Touch Enrollment and JIT access automations, enforce zero-trust (SSO/SAML/MFA), troubleshoot macOS endpoints, and collaborate with Engineering, Security, and People Ops to improve security and operational workflows.

Process timesheets and enter billing data daily; reconcile billing system with session notes and insurance billing; prepare audit documents; maintain billing records and reports; resolve discrepancies; ensure policy compliance and provide customer-facing communication.

Leads North American project finance and M&A activities for renewable energy projects. Responsibilities include raising tax equity and debt, structuring corporate facilities, overseeing project sales and divestitures, managing financial institution relationships, evaluating financing structures, guiding transactions, and mentoring the Project Finance and M&A teams. Partners with development, legal, corporate finance, business development, and origination teams to execute complex solar and storage project financings.