Top Tech Jobs & Startup Jobs in NYC, NY

Monitor and audit record-retrieval requests across key accounts, analyze turnaround and volume data, prepare customer reporting and meetings, drive escalations to resolution, and communicate account issues clearly. The role also converts recurring customer problems into product and engineering requests, supports customer calls and visits, and grows toward direct ownership of strategic accounts.

Own post-sale customer success, including onboarding, adoption, renewals, and account expansion. Help creative teams integrate Krea into daily workflows, communicate product updates, track customer usage, identify growth opportunities, and manage renewals. Partner with creative leads on webinars and workshops, relay customer feedback to product and marketing, and contribute to product adoption in an early-stage AI company.

Owns tax accuracy, quality, and performance for AI-powered Sales and Use Tax products. Translates complex indirect tax requirements into product specifications, testing strategies, evaluation frameworks, and roadmap priorities. Partners with Product, Engineering, and QA teams to deliver capabilities, investigate failures, and improve customer outcomes. Requires deep multi-state sales and use tax expertise, technology evaluation experience, strong stakeholder communication, and occasional travel.

Provides direct administrative and organizational support to the CEO and COO, including calendar management, communications, presentations, document systems, meeting coordination, and follow-through. Supports Board administration through meeting logistics, minutes, RSVP tracking, and maintaining governance records. Manages general office operations, including guest reception, phone calls, mail, catering, supplies, and pantry inventory. Requires discretion, strong organization, communication, technology skills, and sound judgment.

Design and build responsive, accessible, high-performance web interfaces. Collaborate with designers and back-end developers, write clean code, test/debug for cross-browser compatibility, and meet project deadlines.

Work independently on healthcare analytics projects, manage client relationships, perform statistical analysis and predictive modeling, build BI reports and visualizations using R, SAS, SPSS, Cognos, and Business Objects. Report to the Senior Consultant.

High-volume outbound SDR role focused on cold calls and LinkedIn outreach to book qualified discovery meetings. Manage and qualify pipeline in CRM, research accounts, personalize outreach, disqualify poor fits, and relay market feedback to the founder. Opportunity to grow into customer-facing and closing roles.

Lead strategic client relationships, drive growth and upsells, guide internal teams, analyze and present client reporting and digital trends, ensure program success, and manage multiple accounts to achieve revenue targets.

Lead high-volume, full-cycle recruiting for store and corporate roles. Mentor TA team, develop sourcing strategies, manage large requisition loads, run hiring events and community partnerships, improve recruiting processes, and support employer branding and new store hiring initiatives to meet aggressive hiring goals.

The Enterprise Account Executive will manage the full sales cycle to large enterprise clients, focusing on complex sales processes and strategic positioning in the AI hiring sector.