Top Tech Jobs & Startup Jobs in NYC, NY

Manage strategic enterprise customer relationships for mParticle’s CDP, serving as a trusted advisor to global Fortune 50–500 brands. Develop success plans, drive platform adoption, expansion, retention, and measurable business outcomes. Lead executive stakeholder engagement and QBRs, monitor customer health, and collaborate with Solutions, Sales, and Product teams. Provide platform guidance, influence product direction through customer feedback, and use AI and automation to improve account intelligence, planning, and customer outcomes.

Manage and close enterprise software license opportunities across North America. Responsibilities include qualifying inbound leads, prospecting US and Canadian accounts, managing the full sales cycle, partnering with solution engineers, developing consultative enterprise strategies, analyzing markets and competitors, and meeting or exceeding quota. The role requires selling complex B2B software to technical and business executives, maintaining Salesforce records, and occasional travel to conferences and prospect meetings.

Leads technical project delivery and client relationships from kickoff through completion. Responsibilities include managing timelines and deliverables, translating technical concepts, resolving client issues, facilitating meetings, documenting requirements, and aligning product, engineering, and design teams. The role requires strong communication, emotional intelligence, organization, problem-solving, stakeholder management, and the ability to handle competing priorities and challenging client situations in a startup or agency environment.

Manage and grow strategic relationships with enterprise clients, drive product adoption, retention, expansion, and renewals. Collaborate with Product, Implementation, Support, Sales, and Leadership to deliver ROI, conduct business reviews, and increase net dollar retention.

Own product and feature launches, positioning, messaging, go-to-market plans, sales enablement, and technical content. Develop collateral, case studies, thought leadership, vertical-specific messaging, and customer proof points for technical and executive audiences. Collaborate with product, engineering, sales, and design teams while tracking launch adoption, share of voice, and pipeline impact.

Leads a regional Solutions Consulting team supporting customer acquisition, product adoption, revenue growth, and customer value. Responsibilities include coaching consultants, supporting presales activities such as proof-of-value presentations and RFPs, developing sales and delivery strategies, resolving escalations, providing observability thought leadership, and partnering with account executives and technical customer teams. The role requires deep SaaS and technical expertise, leadership experience, and strong customer-facing communication skills.

Own and scale legal operations, including CLM administration, contract workflows, templates, playbooks, intake, first-pass agreement review, legal governance records, AI-powered automations, training, outside counsel relationships, and the legal technology stack. The role supports revenue self-service and builds scalable infrastructure for a growing technology company.

Own and scale mobile automation, prioritizing iOS while expanding Android coverage, and contribute to web testing with Playwright. Build stable automated tests, improve CI/CD integration, reporting, quality gates, and release processes. Collaborate with Engineering, SRE, and Product while integrating AI tools and MCPs into QA workflows. Strengthen documentation, tooling, automation, and quality processes across the organization.

Own strategic enterprise and mid-market customer relationships, serving as a trusted advisor through adoption, renewals, expansion, and long-term success. Develop account plans, drive commercial health, identify growth opportunities, and partner with Sales on expansion. Translate customer feedback for Product and Engineering, forecast retention and growth, and manage executive stakeholder relationships across a portfolio of high-value SaaS accounts.

Coordinates early-career recruitment programs, campus recruiting events, onboarding, development workshops, employer-brand initiatives, and employee engagement activities. Maintains recruiting data and materials, partners with universities, vendors, and stakeholders, supports virtual and onsite events, and helps implement an employee brand champion program. Uses Agentic AI to automate reporting, engagement analysis, surveys, communications, referrals, and event management.