Top Tech Jobs & Startup Jobs in NYC, NY

Manages the company’s total rewards strategy, including compensation structures, salary budgeting, incentive plans, employee benefits, regulatory compliance, recognition programs, and wellness initiatives. Leads market benchmarking, open enrollment, vendor management, benefits reconciliation, and employee education. Measures program effectiveness and ROI, develops scalable rewards frameworks, and presents recommendations to HR leadership and executives. Partners across the organization to improve employee experience, attract and retain talent, and ensure rewards programs remain competitive, compliant, and cost-effective.

Own post-go-live relationships for mid-market and enterprise B2B SaaS customers. Drive adoption, configuration refinements, customer health, QBRs, renewals, retention, and expansion. Partner with Sales, Solutions Architecture, Implementation, Product, and Engineering while serving as a strategic advisor to revenue leaders. Build scalable Customer Success playbooks, health scoring, ROI models, and renewal processes as an early team member.

Build scalable simulation and planning systems for complex communications networks. Model hypothetical scenarios, allow users to vary configurations and assumptions, evaluate impacts, compare tradeoffs, identify risks, and integrate simulation capabilities into broader product workflows. The role involves full-stack engineering across design, development, testing, and operations, with emphasis on distributed systems, algorithms, network modeling, and computational reliability.

Leads Trace3’s AI strategy for a priority industry vertical and assigned anchor accounts. Develops vertical AI narratives, executive relationships, roadmaps, business cases, governance models, solution architectures, accelerators, and reference architectures. Shapes and advances AI pursuits, guides use-case discovery and proofs of concept, ensures delivery fidelity, manages escalations, and measures business value. The role combines enterprise AI consulting, account leadership, executive engagement, opportunity development, and transformation leadership across areas such as financial services, healthcare, government, manufacturing, or retail.

Investigate offline and direct mail channel performance, attribution, vendor data, and measurement methodologies. Build response, lift, allocation, and regression models; manage direct mail testing data pulls and mail merges; create KPI dashboards; and communicate actionable recommendations to marketing stakeholders. The role requires proactively identifying opportunities, validating data and vendor claims, and translating complex analytical findings into business decisions.

Own the end-to-end product experience for DeepScribe’s AI-powered clinical workflow platform. Research oncology provider workflows, define design direction across native iOS and web products, evolve the design system, and create AI-first interactions involving ambient intelligence, voice, chat, and automation. Collaborate with clinicians, product, engineering, AI, and clinical teams to prototype, ship, iterate, and represent the company externally.

Execute B2B SaaS growth campaigns across paid, email, ABM, events, and content syndication. Build HubSpot workflows, landing pages, and advertising campaigns; perform QA; and report on attribution, lead quality, and pipeline contribution. Measure and improve the company’s visibility in AI answer engines through AEO scorecards, content recommendations, page structure, and schema changes. Collaborate with sales, content, and web teams while optimizing campaign performance and budget allocation.

Provide empathetic, high-volume phone and ticket support for trucker customers during evening/overnight ET shifts. Troubleshoot issues in real time using Zendesk, Slack, and internal systems, maintain organization under pressure, and drive excellent customer outcomes.

Own the product strategy, roadmap, and ongoing operations for KarmaCheck’s ATS, HRIS, HCM, VMS, partner, and public API integrations. Define data flows, API and webhook capabilities, versioning, error handling, documentation, and implementation tooling. Partner with engineering and external platforms, support customer discovery and enterprise sales, scope implementations, enable internal teams, and bring AI and screening products into customers’ existing systems.

Plans, designs, executes, and documents functional, integration, regression, system, and user acceptance testing for software implementation and modernization projects. Creates test cases, scenarios, scripts, and data; validates interfaces, APIs, workflows, and data integrity; manages defects and retesting; maintains requirements traceability; and communicates testing progress, risks, and quality concerns to technical and nontechnical stakeholders in Agile and hybrid environments.