Top Tech Jobs & Startup Jobs in NYC, NY

Leads corporate accounting across multiple entities, including monthly close, consolidation, audits, tax compliance, lender reporting, treasury controls, and complex technical accounting. Oversees external audits, sales tax nexus, debt and covenant reporting, and financial statement preparation. Manages the corporate accounting team, owns NetSuite and close systems, improves processes through automation and SOPs, and partners with Treasury, FP&A, and Property Accounting on financing and strategic initiatives.

Provides first-line support to parents, students, and staff through email, chat, and phone. Troubleshoots student portal, registration, scheduling, and district platform issues; de-escalates concerns; tracks patterns in a ticketing CRM; escalates complex cases to school and IT leaders; and develops FAQ documentation. The role is fully remote and requires full-time availability aligned with U.S. school district hours.

Supports the Chief Revenue Officer and Chief Marketing Officer by managing complex calendars, executive meetings, communications, travel arrangements, expenses, and follow-ups. Coordinates leadership meetings, offsites, customer engagements, and company events while handling confidential information with discretion. Partners across Sales, Marketing, and other teams, anticipates executive needs, resolves competing priorities, and improves administrative workflows and operational efficiency.

Build Lumana’s U.S. enterprise Customer Success function from the ground up while managing strategic accounts. Lead technical onboarding, product adoption, customer health monitoring, QBRs, value realization, churn mitigation, renewals, and expansion readiness. Establish scalable processes, playbooks, operating rhythms, and customer programs while coordinating closely with Solutions Engineering, Support, Operations, and Sales to deliver measurable customer outcomes.

Own the company’s operational backbone, including supplier bills, contractor payroll, affiliate commissions, invoicing, receivables, cash tracking, onboarding, records, and process documentation. Manage founder projects, coordinate with the UK accountant, chase late payments, and automate manual workflows using AI and no-code tools. The role is fully remote and offers a growth path toward Chief of Staff.

Drive new-logo acquisition and account growth across enterprise financial services prospects. Manage complex sales cycles, territory and account strategies, pipeline generation, CRM hygiene, and cross-functional internal teams. Sell SaaS features and services to banks, credit unions, and mortgage organizations while managing accounts through prospecting, acquisition, retention, and expansion. Travel approximately 25% for customer visits and industry events.

Own and improve global ecommerce demand forecasts for Amazon and DTC across the US and international markets. Develop SKU- and channel-level plans, quantify promotional and pricing impacts, forecast product launches, align with Commercial, Finance, Marketing, Retail, and Supply Planning, and support monthly S&OP. Maintain forecast assumptions, analyze accuracy and risks, build scenarios, and help implement Pigment and improved planning processes.

Designs, builds, secures, and governs RESTful and GraphQL APIs supporting member, chapter, and agentic AI ecosystems. Owns API lifecycle management, semantic data models, versioning, testing, documentation, observability, CI/CD, and infrastructure as code. Implements serverless, event-driven AWS architectures with strong IAM, privacy, consent, and explainability controls. Collaborates across Product, Data Architecture, IT, Security, and ML teams to deliver reliable, scalable, secure, and governed APIs.

Provide high-volume borrower support by phone and other channels, assisting with lending applications, payments, refunds, and account questions. Own issues through resolution, document interactions, follow lending requirements, identify risks and recurring customer pain points, and collaborate cross-functionally on improvements. Use AI tools and customer support platforms to improve efficiency and outcomes while maintaining empathy, accuracy, privacy, and consumer trust. Weekend availability is required.

Lead legal billing and financial software implementations for law firms. Responsibilities include discovery, billing workflow design, Salesforce and Litify configuration, e-billing, AR and collections, financial reporting, data migration and reconciliation, testing, UAT, training, and go-live support. The role requires collaboration with billing teams, finance staff, developers, and executives while managing project documentation, risks, and status.