Top Tech Jobs & Startup Jobs in NYC, NY

Manage customer relationships throughout the contract period, supporting onboarding, training, issue resolution, product adoption, retention, and renewals. Monitor customer health metrics, document feedback, communicate product updates, and collaborate with sales, product, support, and leadership teams to deliver tailored solutions and improve customer satisfaction.

Design user-centered, functional, and visually appealing interfaces for digital products. Conduct user research, create personas and journey maps, collaborate with product managers and engineers, iterate based on feedback, and ensure designs are implemented accurately and efficiently.

Design and develop instructor-led, virtual, digital, and microlearning solutions focused on safety, human performance, and operational excellence. Create storyboards, scripts, assessments, multimedia, AI-generated video and avatar content, and performance support materials. Manage learning projects from kickoff through delivery while collaborating with SMEs and stakeholders. Publish and troubleshoot courses across LMS platforms using SCORM or xAPI, applying instructional design methodologies and maintaining quality and brand standards.

Implement, integrate, and modernize Ping Identity IAM solutions supporting SSO, MFA, adaptive authentication, authentication policies, and identity workflows. Automate administrative and operational tasks using Ping REST APIs, Python, and Bash. Integrate Joiner-Mover-Leaver processes with identity sources and service providers, and migrate legacy applications to OIDC, OAuth 2.0, SAML, and SCIM. Collaborate with infrastructure, cloud, application, and security teams to deliver reliable IAM orchestration at scale.

Supports residential community operations, resident accounts, rent collections, leasing, applications, renewals, move-ins and move-outs. Coordinates maintenance requests, responds to resident concerns, maintains records, assists with financial reporting and compliance, and supports marketing and resident engagement initiatives. The role requires strong customer service, organization, communication, financial accountability, and knowledge of property management systems and Fair Housing practices.

Owns go-to-market strategy, revenue plans, pricing, packaging, positioning, funnel insights, launches, and field readiness for SaaS products. Partners cross-functionally with product, sales, customer success, growth, operations, legal, and reseller ecosystems. Builds GTM systems, messaging, dashboards, AI workflows, enablement assets, and commercial recommendations while guiding roadmap and monetization decisions.

Designs and implements scalable data pipelines, cloud data platforms, storage solutions, and analytics infrastructure. The role focuses on Snowflake and AWS architecture, migrating legacy systems to cloud environments, developing Python and SQL data-processing logic, orchestrating workflows, and implementing Infrastructure-as-Code and CI/CD. The engineer also contributes to data governance, quality, observability, stakeholder communication, mentoring, and technical leadership.

Sell Verizon wireless plans, services, and devices at trade shows and national events. Develop consumer and business accounts, recommend products based on customer needs, provide pre- and post-sale support, and stay current on technology offerings. The role requires regular travel averaging two weeks per month, customer relationship building, promotional outreach, sales negotiation, and assisting with event setup and teardown.

Design and ship clear, polished experiences for AI-powered financial products. Partner with product managers and engineers to shape features, create trustworthy agentic workflows, visualize complex financial data, maintain scalable design systems, prototype with AI tools, and refine implementations through launch. The role requires strong ownership, collaboration, curiosity, and the ability to make complex concepts intuitive.

Develop and support customer integrations by designing workflows across the core product and external platforms such as QuickBooks, Salesforce, and NetSuite. Translate customer requirements into complete solutions, deliver projects on schedule, maintain project documentation, resolve technical challenges, communicate roadblocks, and mentor team members. The role requires API experience across multiple products, scripting expertise, strong communication, adaptability, and attention to detail.