Top Tech Jobs & Startup Jobs in NYC, NY

Lead end-to-end client implementations from discovery through go-live, including configuration, data migration, testing, compliance, documentation, and handoff. Manage multiple concurrent projects, coordinate cross-functional teams, resolve risks and technical issues, and maintain client relationships. Improve implementation scalability through AI-powered workflows, agents, and no-code automations. Gather client feedback, identify process gaps, and drive continuous improvements across onboarding and operational workflows.

Adversarially test and strengthen Generative AI models against cyber-CBRNE threats by designing red-team prompts, jailbreaks, multi-turn attacks, and scenario-based evaluations; develop test suites, taxonomies, and actionable mitigations while documenting vulnerabilities and maintaining threat and AI-safety expertise.

Provides administrative and operational support for a residential program, including answering calls, assisting residents, maintaining visitor and vendor logs, ordering supplies, processing invoices, managing records and data entry, drafting correspondence, and scanning compliance documentation. The role also supports community resource linkage, incident documentation, staff meetings, and special projects while maintaining confidentiality and following residential policies.

Manages corporate customer accounts, drives renewals, expands revenue, identifies new-logo opportunities, and supports retention and adoption. Builds strategic customer relationships alongside regional Account Managers, handles discovery, objection management, negotiation, forecasting, quoting, and order coordination. Requires collaboration with internal stakeholders and travel to customer meetings and events as needed.

Serve as CEO's right hand to define success metrics, lead cross-functional initiatives, build internal systems and processes, analyze product and customer data, run growth experiments, manage vendors, and operationalize high-impact projects to scale the company.

Lead institutional customer AML/KYC onboarding, including escalations, account decisions, customer RFIs, and risk-based due diligence. Ensure procedures comply with BMA, FinCEN, FATF, OFAC, and global requirements. Improve onboarding policies, timelines, data quality, automation, and customer experience while monitoring KPIs and reporting to senior leadership. Collaborate cross-functionally with Engineering and lead onboarding strategy in a regulated fintech environment.

Lead development of AI-powered product features, including MCP integration and customer workflow builder. Translate decarbonization and building-management challenges into scalable solutions, prioritize roadmaps, engage customers, establish AI infrastructure, monitor product KPIs, and partner with go-to-market teams. The role requires shipping LLM-powered products, influencing cross-functional teams, managing stakeholders, and driving customer-centric product launches.

Provides end-to-end customer support through live chat, email, phone, and direct messaging. Resolves issues, communicates empathetically, develops product expertise, advocates for customers, analyzes feedback, and delivers data-driven insights to improve products, processes, and the overall customer journey. The role collaborates with operations, product, and management teams in a fast-paced, onsite NYC environment.

Respond to online customer inquiries, demonstrate Toyota products, understand consumer needs, provide excellent customer service, introduce customers to the dealership and Toyota brand, and enhance the vehicle-shopping experience. The role requires strong computer skills, a courteous and enthusiastic attitude, teamwork, and successful completion of background and drug screening.

Design, deploy, and secure scalable AWS and Azure cloud environments using IaC. Build secure CI/CD pipelines, enforce software supply-chain protections, harden AKS/EKS, manage key rotation and data protection, and centralize telemetry into Microsoft Defender for Cloud. Support secure AI/LLM platforms and operationalize cloud security posture and runtime protections.