Top Tech Jobs & Startup Jobs in NYC, NY

Leads and develops NOC engineers, oversees daily network operations, ensures SLA performance, and coordinates responses to major incidents and escalations. The supervisor distributes workloads, monitors metrics, communicates with clients and leadership, conducts post-incident reviews, improves runbooks and processes, and identifies automation opportunities. The role requires technical team leadership, strong networking and systems knowledge, effective incident management, and occasional after-hours support.

Processes purchase orders, invoices, cancellations, and incoming payments while reconciling accounts and ensuring billing accuracy. Responds to customer and employee inquiries, maintains billing and customer records, prepares invoices, reports, and statements, and resolves discrepancies. Supports membership terminations, billing platform projects, system testing, and process updates. Requires strong organization, communication, attention to detail, multitasking, and Microsoft Office proficiency.

Build and maintain a regulatory reporting data platform using SQL and dbt, including models, automated validations, data pipelines, and testing. Investigate data issues end to end, validate submissions, support audits and legal data requests, monitor upstream changes, collaborate with product, engineering, compliance, and leadership, and participate in on-call coverage. WOOF WOOF

Owns complex Tier 2 technical support escalations across Stratus and the Autodesk ecosystem, including Revit, BIM 360/ACC, and Navisworks issues. Diagnoses configuration, integration, permission, and platform problems; uses AI tools for research, troubleshooting, communication, and automation; documents solutions; improves AI support knowledge; escalates defects to engineering; mentors L1 agents; and contributes to service metrics and customer experience.

Supports technical sales through product demonstrations, lead generation, customer outreach, solution design, technical guidance, and cross-functional collaboration. The role focuses on learning SaaS, data integration, and cloud solutions while helping understand customer requirements, communicate technical concepts, gather feedback, and improve customer engagement and adoption.

Provide administrative support for grant applications from intake through submission. Maintain grant calendars and deadlines, extract portal requirements, format templates, prepare and attach supporting documents, enter approved narratives, and conduct detailed accuracy, completeness, proofreading, and formatting checks. Escalate missing information or technical issues, submit approved applications, capture confirmation receipts, and update statuses in AgentPro.

Support Account Executives with customer engagements involving unmanned aerial systems. Translate mission requirements into UAS solutions, lead technical demonstrations, develop RFI/RFP responses, manage field deployment activities, ensure FAA compliance, evaluate emerging technologies, and mentor junior engineers. The role serves defense, law enforcement, military, and commercial customers and requires extensive domestic and international travel.

Lead Replicant’s product design practice while remaining approximately 80% hands-on. Own the end-to-end enterprise customer experience, information architecture, design-system governance, research, prototyping, validation, and integration of product and conversation design. Influence cross-functional teams, establish design standards, guide hiring and development, and design AI and conversational experiences with strong failure recovery, trust, and usability.

Owns end-to-end delivery of cloud platform rollouts, migrations, and customer deployments. Coordinates engineering, services, customers, and leadership; maintains product roadmaps, gathers requirements, secures approvals, and removes delivery blockers. Produces release notes, product documentation, caveats, and monthly leadership reports while directing technical programs and supporting deadline-driven execution across multiple stakeholders.

Serve as primary contact for royalty/interest owners: respond to inquiries, research and resolve ownership issues, maintain ownership records, coordinate stakeholder communications, and produce audit-ready letters and reports on project timelines.