Top Tech Jobs & Startup Jobs in NYC, NY

Provide executive support (inbox triage, calendar management, meeting prep, travel logistics) while coordinating CMS publishing, content workflows, design liaison, project trackers, and client communications. Maintain content calendars, perform light editing/proofreading, compile analytics snapshots, and ensure timely delivery across editorial and client campaigns.

Own multiple health-plan partner accounts from onboarding through ongoing success. Manage partner communication, implementation launches, performance metrics, escalations, reporting, program optimization, and cross-functional coordination across sales, operations, clinical, and technical teams. Identify growth opportunities, diagnose issues using program data, and lead initiatives that improve utilization and partnership outcomes. Clinical expertise as an Occupational Therapist, Physical Therapist, or related healthcare professional is required.

Provides inbound phone support to providers and collection staff regarding claim status. Explains billing processes and timing, coordinates with internal departments to resolve inquiries, meets customer service and quality standards, maintains agent availability goals, follows procedures, identifies system or process issues, and completes assigned tasks.

Leads product and UX design strategy across web and mobile products, owns the design system, identifies and prioritizes UX improvements, and partners with Product and Engineering. Supervises, mentors, and develops a small product design team while conducting research, wireframing, prototyping, and interface design. Engages customers and Operations staff, contributes to product planning, establishes design standards, guides AI-assisted design practices, and reviews complex or high-visibility work.

Provides administrative and organizational support to management, including calendar and meeting coordination, communications, presentations, reports, travel and event planning, task tracking, research, and business project support. Handles confidential information and works independently in a fast-paced environment while coordinating with internal teams, partners, and clients.

Leads a team delivering Customer Success reporting, dashboards, KPI frameworks, and operational analytics. Oversees reporting accuracy, data integrity, recurring metrics, workflow improvements, and automation. Partners with Customer Success and services leadership to translate business needs into analytical requirements, prioritize initiatives, standardize reporting methodologies, and communicate performance insights. Coaches analysts, manages workload and development, and supports data-driven operational decision-making and scaling.

Handles first-party homeowner property claims from investigation through resolution. Responsibilities include assessing liability and damages, interpreting policies, making coverage and payment decisions, managing claim workloads, communicating with policyholders, agents, contractors, and vendors, reviewing estimates and engineering reports, documenting claim files, and resolving complex claims up to $100,000. The role is fully remote within eligible U.S. states, with some travel required.

Supports portfolio project and program management infrastructure, annual and mid-year budget planning, project startup and closeout, and Asana administration. Coordinates planning cycles, assists project finance staff, facilitates reviews, delivers Asana training, and improves organizational tools and processes. Provides surge support for travel logistics, visa documentation, physical security protocols, and operations initiatives. The role requires humanitarian field experience, budget management, project coordination, training, independent leadership, and familiarity with open-source and open-data practices.

Supports technical projects from planning through completion by coordinating with specialists, project managers, and customers. Tracks budgets, schedules, change orders, local hours, and project costs; identifies risks; and helps implement mitigation strategies. The role also supports customer satisfaction, project documentation, and cost and deadline control while contributing to team development and organizational growth.

Review and QA month-end close packages for a portfolio of ecommerce and CPG clients, ensure GAAP-compliant accounting, reconcile ecommerce payouts and inventory across channels/3PLs, maintain QBO environments and integrations, sign off financial packages, provide feedback to bookkeepers, and support budgeting and financial modeling for clients.