Top Tech Jobs & Startup Jobs in NYC, NY

Owns day-to-day accounting operations for the US entity, including accounts payable, accounts receivable, invoicing, collections, reconciliations, intercompany transactions, month-end close, tax compliance, reporting, and internal controls. The role partners with auditors, tax advisors, and global finance colleagues while improving processes and supporting accurate, compliant financial operations.

Designs, integrates, installs, tests, modernizes, and sustains Army operational technology systems, including SCADA, BAS, FRCS, UMCS, DDC, PLCs, utility metering, and OT networks. Conducts site surveys, develops engineering and installation documentation, troubleshoots systems, supports cybersecurity compliance, coordinates field deployments, and provides training and sustainment guidance. The role requires frequent CONUS and OCONUS travel, work in industrial and utility environments, and an active Secret clearance or eligibility to obtain one.

Lead end-to-end client implementations from discovery through go-live, including configuration, data migration, testing, compliance, documentation, and handoff. Manage multiple concurrent projects, coordinate cross-functional teams, resolve risks and technical issues, and maintain client relationships. Improve implementation scalability through AI-powered workflows, agents, and no-code automations. Gather client feedback, identify process gaps, and drive continuous improvements across onboarding and operational workflows.

Lead the rapid development and release of AI safety and security benchmarks. Own evaluation taxonomies, harnesses, quality standards, publication decisions, research timelines, and quarterly roadmap planning. Collaborate with AI labs, universities, internal researchers, and freelance subject-matter experts. The role also requires reviewing research, engaging with frontier labs, presenting findings, and attending industry conferences.

Provides administrative and operational support for a residential program, including answering calls, assisting residents, maintaining visitor and vendor logs, ordering supplies, processing invoices, managing records and data entry, drafting correspondence, and scanning compliance documentation. The role also supports community resource linkage, incident documentation, staff meetings, and special projects while maintaining confidentiality and following residential policies.

Manages corporate customer accounts, drives renewals, expands revenue, identifies new-logo opportunities, and supports retention and adoption. Builds strategic customer relationships alongside regional Account Managers, handles discovery, objection management, negotiation, forecasting, quoting, and order coordination. Requires collaboration with internal stakeholders and travel to customer meetings and events as needed.

Serve as CEO's right hand to define success metrics, lead cross-functional initiatives, build internal systems and processes, analyze product and customer data, run growth experiments, manage vendors, and operationalize high-impact projects to scale the company.

Lead institutional customer AML/KYC onboarding, including escalations, account decisions, customer RFIs, and risk-based due diligence. Ensure procedures comply with BMA, FinCEN, FATF, OFAC, and global requirements. Improve onboarding policies, timelines, data quality, automation, and customer experience while monitoring KPIs and reporting to senior leadership. Collaborate cross-functionally with Engineering and lead onboarding strategy in a regulated fintech environment.

Lead development of AI-powered product features, including MCP integration and customer workflow builder. Translate decarbonization and building-management challenges into scalable solutions, prioritize roadmaps, engage customers, establish AI infrastructure, monitor product KPIs, and partner with go-to-market teams. The role requires shipping LLM-powered products, influencing cross-functional teams, managing stakeholders, and driving customer-centric product launches.

Provides end-to-end customer support through live chat, email, phone, and direct messaging. Resolves issues, communicates empathetically, develops product expertise, advocates for customers, analyzes feedback, and delivers data-driven insights to improve products, processes, and the overall customer journey. The role collaborates with operations, product, and management teams in a fast-paced, onsite NYC environment.