Top Tech Jobs & Startup Jobs in NYC, NY

Lead Salesforce implementations by eliciting and documenting business requirements, creating user stories and solution designs, configuring Salesforce, managing integrations and Force.com development teams, migrating data, overseeing UAT, and delivering end-user training.

Design and deliver Salesforce solutions by leading discovery, refining requirements, building and deploying configurations, mentoring team members, and supporting projects across the full lifecycle.

Provide empathetic, end-to-end customer support across chat, email, phone, and social channels. Resolve issues, become a product expert, use internal tools efficiently, share recurring insights, and meet CSAT, FCR, QA, and SLA performance targets.

Design, implement, and operate large-scale distributed NoSQL and multi-model database solutions across cloud and hybrid environments. Provide architecture, performance tuning, sharding/partitioning, disaster recovery, monitoring, automation, and migration support. Partner with engineering and business teams to define data strategies, perform security assessments, and lead implementation, troubleshooting, and on-call operations.

Manage and track subscription renewals, maintain renewal data in Salesforce, analyze churn and usage, support forecasting and revenue recognition, identify upsell opportunities, audit data accuracy, improve renewal processes, and prepare executive reporting to maximize retention and recurring revenue.

Lead WMS product strategy and execution to improve warehouse throughput, accuracy, and efficiency. Own roadmap, translate floor-level operator insights into requirements, ship measurable features, and coordinate across product, engineering, and operations teams to support omni-channel fulfillment.

Lead design and delivery of SAP, procurement, and expense-management training (instructor-led, virtual, blended). Develop SOPs, job aids, and LMS content; support rollouts and site startups; monitor training effectiveness; provide user support; partner with Procurement, Finance, IT, and Operations to improve adoption, compliance, and processes.

Lead and optimize the end-to-end accounts receivable lifecycle for global staffing and MSP clients. Oversee billing, cash application, reconciliations, collections, AR policy, KPI reporting, systems (Workday) ownership, automation projects, compliance/SOX controls, and cross-functional transformation initiatives to improve DSO and funding readiness.

Lead IT and cybersecurity governance, risk, and compliance programs including IT SOX/ITGC execution, ERM for IT risks, audit liaison, policy authoring, KRI/KPI tracking, GRC tool integration, third-party risk review, and people leadership to improve control maturity and regulatory alignment.

Lead Five9orporate communications strategy across media, customers, and public. Own corporate narrative, media and executive communications, social and customer-facing comms, and crisis/incident response. Build and manage the communications function, governance, and cross-functional operating rhythms while partnering with Legal, Marketing, Customer, and the executive team.

Lead enterprise architecture for the VA Health Portfolio: develop solution blueprints, conduct workflow and technology assessments, create current and future-state system design artifacts, define interfaces and data exchanges, translate product strategies into implementation requirements, promote DevSecOps practices, update technology roadmaps, and advise stakeholders to optimize IT investments and sustain production systems.