Top Tech Jobs & Startup Jobs in NYC, NY

Supports international exchange program operations by assisting representatives, analyzing reports, reviewing compliance and participant data, updating systems, tracking applications and payments, and responding to high-volume inquiries. The role requires accurate data handling, troubleshooting, cross-cultural communication, strong organization, and flexibility in a fast-paced remote environment.

Build and operate shared AI platform infrastructure for secure, reliable foundation-model access. Responsibilities include developing scalable systems, model gateways, provider integrations, routing, usage controls, observability, governance, and self-service capabilities. Partner with engineering, product, security, and infrastructure teams; contribute to technical roadmaps, make architectural decisions, mentor engineers, and review code while ensuring production systems are resilient, secure, cost-effective, and maintainable.

Leads healthcare technology launch programs from planning through closeout, managing milestones, dependencies, risks, KPIs, reporting, and cross-functional alignment. Coordinates Product, Sales, Field, Implementation, Support, and partner practices to advance value-based care initiatives. Uses program tracking tools, analytics, automation, and AI-enabled workflows to improve execution, standardize processes, and reduce operational overhead. Provides coaching and strategic guidance while translating complex program information for diverse stakeholders.

Manages day-to-day CMMI ACO REACH and LEAD program operations, including Zendesk communications, Monday.com workflows, Medicare reporting, dashboards, newsletters, calendars, and beneficiary inquiries. Plans deadlines, maintains documentation, supports cross-functional initiatives, develops implementation and communication plans, and provides operational insights to stakeholders. Requires healthcare experience, data analytics skills, project management tool familiarity, and occasional travel.

Leads enterprise AI solution strategy, architecture, pre-sales, and implementation delivery for customers across the Americas. Defines AI use cases, validates feasibility, designs scalable architectures, guides Professional Services teams, and resolves complex technical challenges. Develops AI service offerings, methodologies, reusable assets, and enablement programs while mentoring architects, consultants, and project leaders. Requires deep experience with enterprise transformations, LLMs, multi-agent systems, generative AI, data architecture, cloud platforms, and production AI deployments.

Provides first-line help desk support for global customers, managing incidents, desktop support, proprietary applications, service tickets, SLAs, escalations, and customer communications. The role involves troubleshooting issues using technical documentation, dispatching service requests, maintaining detailed ticket records, monitoring systems, collaborating with specialists and engineers, and contributing to the knowledgebase.

Manages sponsor and partner activations for Sundance Festival and year-round programs. Coordinates fulfillment plans, branding, hospitality, ticketing, logistics, timelines, communications, approvals, vendors, and operational readiness. Serves as the primary partner contact, maintains fulfillment records, supports sponsor retention, improves workflows, and collaborates across teams to deliver high-quality experiential programs and live events.

Leads development and sustainment of secure, scalable production software using AI coding agents. Designs agentic development environments, orchestrates parallel workflows, validates AI-generated code, and integrates LLM platforms and conversational voice technologies. Advances cloud-native engineering, testing, APIs, databases, automation, and compliance practices while mentoring engineers and influencing technical stakeholders.

Work with clients and technology teams to gather and translate business requirements into technical user stories and solutions, propose process improvements, and communicate effectively with stakeholders. Assist in analytical solution delivery and may write/execute SQL queries.

Oversee complex clinical and medical programs, including federal contract compliance, workforce staffing, operational continuity, quality assurance, reporting, and process improvement. The role manages distributed healthcare support teams, coordinates subcontractors and internal departments, monitors performance and patient service outcomes, ensures HIPAA and regulatory adherence, and serves as the primary government contract contact. Occasional travel may support transitions, kickoff meetings, customer engagements, and employee visits.

Drive new revenue within enterprise financial institution accounts, nurture BDR-generated leads, develop digital transformation and customer experience expertise, present ROI analyses, and negotiate complex, multi-stakeholder contracts. The role requires strong SaaS sales experience, financial institution or contact center software expertise, complex sales capabilities, advanced methodologies such as MEDDIC, and a consistent record of exceeding targets.

Manages sales and customer experience commission cycles, incentive compensation plans, discount approvals, reconciliations, disputes, reporting, and audit controls. Partners with Sales, Finance, HR, Accounting, and RevOps to ensure accurate payouts, billing alignment, data integrity, and compliance. Supports compensation systems, CRM and CPQ enhancements, dashboards, vendor tracking, and continuous process improvement.