Top Tech Jobs & Startup Jobs in NYC, NY

Leads FreshBooks’ Payments and Financial Services business, owning operating cadence, TPV and revenue forecasting, P&L impact, pricing, partner relationships, payment operations, risk, compliance, and strategic initiatives. Drives execution across Product, Engineering, Marketing, Sales, Operations, Support, and Risk while managing processors, networks, BNPL partners, payouts, reconciliation, PayFac controls, and customer pricing. Develops near-term strategy, supports annual planning, and delivers executive recommendations and measurable commercial outcomes.

Own and grow Trek, Electra, and Bontrager sales across a designated territory by managing retailer relationships, forecasting, prospecting, and pipeline activity. Advise dealers on merchandising, inventory, staffing, profitability, and continuous improvement. Recruit and onboard new retail partners, deliver product and sales training, monitor market trends, enforce brand standards, and represent Trek at events. The role requires regular in-person travel around the Hartford/Boston area, including occasional overnight trips.

Own a portfolio of mid-market and enterprise customers, driving adoption, measurable outcomes, renewals, retention, and expansion. Develop success plans, manage escalations, lead executive business reviews, and identify upsell opportunities. Partner cross-functionally with Sales, Support, Engineering, Product, and Marketing to resolve issues and improve customer experience. Use Salesforce, Planhat, analytics, automation, and AI-assisted workflows to scale impact. Mentor CSMs and improve customer success processes.

Reviews and underwrites indirect auto loan and lease applications, evaluates credit risk using bureau data and lending ratios, negotiates loan terms, documents decisions, and processes applications through funding. Builds relationships with credit unions and dealerships, collects missing documentation, supports fraud detection, compliance, software testing, process improvements, and departmental service-level goals. Requires flexible scheduling, strong communication, analytical, customer service, and problem-solving skills.

Own the product strategy and roadmap for advisor communication channels, contact center migration, live transcription, AI copilot coaching, conversation intelligence, follow-up workflows, and compliance. Define measurable outcomes, lead experimentation, and partner with engineering, data, sales, operations, and compliance to improve connection rates, advisor efficiency, and move-in rates.

Supports compensation programs, salary structures, job leveling, market pricing, pay equity, incentive plans, and regulatory compliance. Partners with HRBPs, Recruiting, and business leaders on pay recommendations, job classifications, salary surveys, and compensation analytics. Leads compensation technology improvements, prepares reports and dashboards, and contributes to broader Total Rewards and HR operations initiatives.

Manage medical device fulfillment logistics for cardiac and pulmonary rehabilitation programs. Monitor inventory, maintain records, investigate shipping and delivery issues, resolve lost, damaged, billing, and return concerns, and coordinate with carriers, warehouses, and internal teams. The role includes direct patient communication, troubleshooting fulfillment discrepancies, and escalating warehouse issues while working independently in a remote environment.

Partner with account executives to uncover customer challenges across supplier onboarding, payment validation, procurement, and Source-to-Pay processes. Translate requirements into tailored solutions, deliver product demonstrations, support technical evaluations and RFPs, and collaborate with Product and Delivery teams during handoffs. The role requires enterprise software knowledge, customer-facing communication skills, and familiarity with platforms such as Workday, Coupa, SAP Ariba, and SAP S/4HANA. Occasional industry event attendance is expected.

Performs integrated logistics support for US Coast Guard acquisition projects, including planning, scheduling, requirements analysis, milestone support, CDRL review, equipment part provisioning, and APL/AEL generation. Evaluates technical deliverables, ensures compliance with logistics directives, coordinates supportability activities, and produces technically accurate logistics and supply documentation. Requires practical Coast Guard logistics experience, NESSS proficiency, shipboard equipment knowledge, and technical writing skills.

Drafts, reviews, and negotiates U.S. and international SaaS, cloud, software licensing, services, reseller, and OEM agreements. Advises Sales and cross-functional teams on commercial risk, technology contracts, privacy, security, and regulatory requirements. Develops contract templates and negotiation playbooks, monitors legal developments, manages external counsel, and supports training and process improvement.