Top Tech Jobs & Startup Jobs in NYC, NY

Own a portfolio of mid-market and enterprise customers, driving adoption, measurable outcomes, renewals, retention, and expansion. Develop success plans, manage escalations, lead executive business reviews, and identify upsell opportunities. Partner cross-functionally with Sales, Support, Engineering, Product, and Marketing to resolve issues and improve customer experience. Use Salesforce, Planhat, analytics, automation, and AI-assisted workflows to scale impact. Mentor CSMs and improve customer success processes.

Own the product strategy and roadmap for advisor communication channels, contact center migration, live transcription, AI copilot coaching, conversation intelligence, follow-up workflows, and compliance. Define measurable outcomes, lead experimentation, and partner with engineering, data, sales, operations, and compliance to improve connection rates, advisor efficiency, and move-in rates.

Supports compensation programs, salary structures, job leveling, market pricing, pay equity, incentive plans, and regulatory compliance. Partners with HRBPs, Recruiting, and business leaders on pay recommendations, job classifications, salary surveys, and compensation analytics. Leads compensation technology improvements, prepares reports and dashboards, and contributes to broader Total Rewards and HR operations initiatives.

Manage medical device fulfillment logistics for cardiac and pulmonary rehabilitation programs. Monitor inventory, maintain records, investigate shipping and delivery issues, resolve lost, damaged, billing, and return concerns, and coordinate with carriers, warehouses, and internal teams. The role includes direct patient communication, troubleshooting fulfillment discrepancies, and escalating warehouse issues while working independently in a remote environment.

Partner with account executives to uncover customer challenges across supplier onboarding, payment validation, procurement, and Source-to-Pay processes. Translate requirements into tailored solutions, deliver product demonstrations, support technical evaluations and RFPs, and collaborate with Product and Delivery teams during handoffs. The role requires enterprise software knowledge, customer-facing communication skills, and familiarity with platforms such as Workday, Coupa, SAP Ariba, and SAP S/4HANA. Occasional industry event attendance is expected.

Performs integrated logistics support for US Coast Guard acquisition projects, including planning, scheduling, requirements analysis, milestone support, CDRL review, equipment part provisioning, and APL/AEL generation. Evaluates technical deliverables, ensures compliance with logistics directives, coordinates supportability activities, and produces technically accurate logistics and supply documentation. Requires practical Coast Guard logistics experience, NESSS proficiency, shipboard equipment knowledge, and technical writing skills.

Drafts, reviews, and negotiates U.S. and international SaaS, cloud, software licensing, services, reseller, and OEM agreements. Advises Sales and cross-functional teams on commercial risk, technology contracts, privacy, security, and regulatory requirements. Develops contract templates and negotiation playbooks, monitors legal developments, manages external counsel, and supports training and process improvement.

Leads complex, high-risk employee relations investigations across a multi-state charter school network. Advises leaders on performance, terminations, conflict resolution, and workplace culture; ensures employment-law and student-safety compliance; oversees mandatory training, personnel records, audits, regulatory responses, and authorizer reporting. The role also identifies systemic concerns, recommends corrective actions, coaches leaders, and mediates sensitive workplace disputes. Travel of up to 25% is required for campus investigations and leadership workshops.

Leads regional response to active data center incidents, establishing objectives, coordinating technical and operational teams, managing escalations, and driving events through mitigation, restoration, and closure. The role maintains clear stakeholder communications, coordinates root cause analysis, and supports post-incident reporting for customer communications.

Independent sales contractors sell digital and print advertising on large wellness kiosks displayed at major retailers. Responsibilities include prospecting local businesses, booking meetings, presenting advertising opportunities, closing contracts, and managing a self-directed schedule. Contractors receive training, sales tools, and support from experienced Terraboost representatives. Compensation is commission-based, with typical earnings of $800–$1,500 per sale and top performers earning up to $20,000 or more monthly.