Top Tech Jobs & Startup Jobs in NYC, NY

Review and evaluate AI-generated responses, annotate and validate text/conversations, identify linguistic and contextual issues, and ensure annotations meet quality and linguistic guidelines to improve LLM performance.

Lead demand and inventory planning across e-commerce, marketplaces, wholesale, and retail. Build rolling forecasts, run monthly S&OP, prioritize constrained inventory allocations, own open-to-buy and inventory investment, design replenishment automation, manage supplier reorder decisions, and develop planning systems, dashboards, and standards. Manage one planner and grow the planning function while working cross-functionally with Merchandising, Sales, Retail, Operations, Production, and Finance.

Manage the full post-sale customer journey to drive rapid onboarding, activation, and growth. Monitor usage, re-engage dormant accounts, remove technical blockers, run onboarding playbooks, identify upsell opportunities, coordinate cross-functionally, and use AI/tools to improve efficiency. Success measured by utilization, expansion, time-to-value, and customer advocacy.

Lead technical direction with the CTO, architect and build high-scale distributed systems, mentor engineers, ship product roadmap, manage cloud infrastructure and orchestration, enforce CI/CD, testing and fault-tolerance, and collaborate with product and business teams while leveraging AI/ML frameworks.

Provide escalated remote and onsite IT support across multiple client environments: troubleshoot OS, server, network, firewall, Microsoft 365/Intune/Azure issues; administer Windows Server and Hyper-V; deploy and maintain Datto and SonicWall solutions; mentor Level I technicians; document work in Autotask and maintain client documentation.

Lead development of Monad's Financial Institutions vertical: build pipelines and advisor networks, cultivate senior institutional relationships, shape institutional narrative and positioning, manage institutional communications and ecosystem updates, monitor sentiment, and ensure operational follow-through to drive pilots and commitments from banks, exchanges, and market infrastructure providers.

Own qualified B2B sales opportunities from initial prospect interest through discovery, proposal, negotiation, closing, and post-sale account management. Position AI workflows, agents, automation, and custom software solutions, manage pipeline in CRM, collaborate with internal teams for handoffs, and drive upsell, renewals, and long-term customer growth through consultative selling and experimentation.

Lead reporting and analysis across product, call center, and marketing; manage enrollment and revenue reconciliation; produce partner and carrier reports; analyze member engagement and plan performance to surface actionable insights.

Build and maintain full-stack features for a React/TypeScript frontend and NestJS/TypeScript backend, integrate LLM-powered conversational agents, design APIs, auth (SSO/SAML), real-time updates, background processing (AWS SQS), database schemas (PostgreSQL/Sequelize), API docs (Swagger), and tests (Jest/pytest). Collaborate on architecture, code review, and production support.

Lead and stabilize mainframe production operations, handle incident escalation and complex job recovery, coordinate with system programmers and application teams, support change management and disaster recovery, and mentor junior operations staff while improving runbooks and operational processes.